Contact us

Call 13 32 20 (8.30am to 5pm, Mon - Fri)

From overseas, call +61 2 9895 0111 during the office hours above (GMT + 10 hours).

or Make an online enquiry

or Lodge a complaint

or visit Fair Trading service locations

Special assistance

Aboriginal enquiry officer
Freecall: 1800 500 330

Language assistance
Telephone: 13 14 50 and ask for an interpreter in your language.

TTY (Teletypewriter) phone for the hearing impaired
General Fair Trading enquiries: 1300 723 404
Property, Real Estate and Business Licensing: 02 9619 8673

Access Fair Trading information (GIPA Act)
Make a request for information under the GIPA Act (previously Freedom of Information).

Head office details

IMPORTANT: There are no counter services at our Head Office. The closest services are available at Service NSW, located at 27-31 Argyle St, Parramatta. For a full list of locations that provide counter service for Fair Trading, visit the Fair Trading locations page.

Head office
NSW Fair Trading
60 Station Street
Parramatta NSW 2150

ABN: 81 913 830 179

Postal address
NSW Fair Trading
PO Box 972
Parramatta 2124
Phone: 9895 0111
Fax: 9895 0222

Registry Services

Registry Services
154 Russell Street
PO Box 22
Bathurst NSW 2795
Phone: 6333 1400
Freecall: 1800 502 042

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