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about_us
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Contact usĀ 


Call 13 32 20 (8.30am - 5pm, Mon - Fri)


From overseas, call +61 2 9895 0111 during the office hours above (GMT + 10 hours).


or   Make an online enquiry

or   Lodge a complaint

or   visit Fair Trading service locations


Special assistance

Aboriginal enquiry officer
Freecall:  1800 500 330

Language assistance
Telephone: 13 14 50 and ask for an interpreter in your language.

TTY (Teletypewriter) phone for the hearing impaired
General Fair Trading enquiries: 1300 723 404
Property, Real Estate and Business Licensing: 02 9619 8673

Access Fair Trading information (GIPA Act)
Make a request for information under the GIPA Act (previously Freedom of Information - FOI).

Media enquiries

All media enquiries can be directed to the NSW Fair Trading Media Unit.  Contact us for interviews, speakers and special media requests. Staff in the unit are available 24 hours a day, 7 days a week via an on-call pager service.

Telephone (02) 9619 8797 or after hours pager service (02) 9962 9488.

The media team does not take enquiries from the general public. Members of the public can call NSW Fair Trading 13 32 20.

Head office details

 

IMPORTANT - There are no counter services at our Head Office. The closest services are available at Service NSW, located at 27-31 Argyle St, Parramatta. For a full list of locations that provide counter service for Fair Trading, visit the Fair Trading locations page.


Head office

NSW Fair Trading
60 Station Street
Parramatta NSW 2150

 

ABN: 81 913 830 179

Postal address
NSW Fair Trading
PO Box 972
Parramatta 2124
Tel: 9895 0111
Fax: 9895 0222

Registry Services

Registry Services
154 Russell Street
PO Box 22
Bathurst NSW 2795
Tel: 6333 1400
Freecall: 1800 502 042

 

Facebook

Like us on Facebook. facebook.com/FairTradingNSW

Twitter Follow us on Twitter. twitter.com/NSW_FairTrading
YouTube Watch our videos on YouTube. youtube.com/NSWOFT

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