Fair Trading wants to provide you with the best service we can, and we welcome your feedback. Please use this form if you would like to:
If you are making a complaint and provide your contact details we will phone you within 4 working days or write to you within 15 working days — that's our guarantee. See our Customer Complaints Management Policy for more details.
When you are finished, select Submit to email it direct for our information or attention.
1. This feedback is a:
2. About which service?
3. About what type of issue?
4. How did we provide the service?
5. Are you a trader or consumer?
6. Please write the details of your feedback here:
7. If you are making a complaint, what result would you like to achieve?
8. Your contact details (optional)
Confidentialiity Any information we gather through this Customer Feedback System is used for service improvement and will not be used for any other purpose. You can also ask that your personal details be withheld from any Fair Trading staff member(s) about whom you are complaining. We will respect this, however, if that makes it difficult to deal with your complaint we will contact you before taking further action. For more information please see our Customer Complaints Management Policy.
Skip to content
