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Minister warns storm victims: Beware of opportunists

31 May 2010



Fair Trading Minister Virginia Judge is warning residents in Bega, Bombala and the Illawarra affected by storms this week to avoid unlicensed traders, when undertaking repair works on their property.

Ms Judge said unlicensed traders often targeted storm affected areas hoping to make a quick buck from desperate residents.

“They take advantage of people at their most vulnerable, peddling services door-to-door offering cheap prices for cash jobs and only stick around long enough to be paid,” she said.

“More often than not, the work is substandard and people are left out of pocket.

“These individuals are not concerned about consumer rights or the law; instead they prey on people’s need to fix problems quickly.”

Ms Judge said Fair Trading staff can help residents by:

  • providing information on how to choose suitable trades people to carry out repairs
  • checking that workers are properly licensed and insured
  • advising people in rented accommodation and their landlords about their rights and obligations and
  • providing access to debt counseling for those in financial difficulties.

“I urge storm victims not to deal with the unlicensed and uninsured,” she said.

“Residents should be wary of those who only provide first names and mobile phone numbers. It can be impossible to contact them when problems arise.

“It is always best to choose an established, licensed trader who is more likely to be around in the future if you need them to come back and rectify any problems.

“Builders caught operating without the appropriate licence can face fines of up to $22,000.”

Ms Judge said consumers can check if a trader is licensed by contacting Fair Trading on 13 32 20 or by viewing this website.

“Storm damage can also be a major issue for landlords, tenants and real estate agents,” she said.

“Before carrying out any urgent repairs, tenants should always check first with their landlord or agent and refer to the tenancy agreement.”

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