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Public warnings 

This is a list of public warnings about unfair business practices and people who engage in them. They are issued by the Fair Trading Minister or the Commissioner for Fair Trading when considered to be in the public interest.

The warning may identify and give information about:

  • goods that are unsatisfactory, or supplied in an unsatisfactory manner, and the people who supply them
  • unfair business practices and the people who have engaged in them
  • other matters that adversely affect or may adversely affect people receiving goods or services from suppliers.

These warnings are issued with regard to circumstances of the case, the stage of the investigation and the parties involved in the matter, and in compliance with privacy law.

You can also follow NSW Fair Trading on Twitter and Facebook or subscribe to news feeds for information about recent public warnings, scams and product recalls.

Date

Name 

Warning

1 Sep 2014 Safety alert on Australian RV Gooseneck trailer and Hijacker Fifth Wheel Assembly Hitch

Public warning about the safety of Australian RV Gooseneck 5th wheeler trailers and Hijacker Fifth Wheel Assembly hitches due to non-compliance with Australian Design Rules.

The vehicles were sold by Play Mor Pty Ltd; Newcastle RVs Pty Ltd; and Newcastle RV Specialists Pty Ltd over the past four years. The companies' former director is James Fredrick Kaufmann.

Play Mor Pty Ltd and Newcastle RVs Pty Ltd are now in liquidation. Newcastle RV Specialists Pty Ltd is now trading as RV Specialists Pty Ltd.

Any consumer who has purchased an Australian RV Gooseneck trailer or Hijacker Fifth Wheel Assembly Hitch from Play Mor Pty Ltd; Newcastle RVs Pty Ltd; or Newcastle RV Specialists Pty Ltd, are encouraged to have their vehicles inspected immediately.

Media Release: Gooseneck Trailers & Hijacker hitches

26 June 2014 Safety alert on unapproved USB style chargers

Public warning to consumers not to buy unapproved/uncertified USB style charges for phones and other devices following the tragic death of a young woman in the Gosford area.

Certain electrical articles have been declared under the Electricity (Consumer Safety) Act to need approval before they can be sold in NSW. Chargers are a declared article and it is an offence to sell unapproved chargers or any other declared article that is not approved.

Media release: Safety alert - USB style chargers

Media release: Warning on all unapproved electrical items

19 June 2014 Charbel Khoury / Switchiton / Switchworx

Public warning to consumers not to deal with Mr Charbel Khoury or his company, Switchiton Electrical Services Australia Pty Ltd.

In November 2012 Parramatta Local Court ordered Mr Khoury to pay $31,162 in fines and costs, and ordered him to pay $50,000 in compensation to consumers affected by his substandard work when he operated under the company name of Switchworx Electrical Pty Ltd.

Mr Khoury was also disqualified from holding a licence for a period of three years by NSW Fair Trading but was recently discovered to be operating again under the new company Switchiton Electrical Services Australia Pty Ltd. Mr Khoury does substandard work, cutting corners on safety, and coerced consumers into paying for unnecessary and expensive works. He advertises in local newspapers and online in the Yellow Pages.

Media release: Public Warning: Do not deal with Charbel Khoury

24 Apr 2014 Michael Zhang, Jason Zhang and B&G materials supply Pty Ltd

Public warning to consumers not to deal with the Zhangs or their company, B&G Materials Supply Pty Ltd.

Michael Zhang, Jason Zhang and B & G Materials Supply Pty Ltd take excessive deposits, carry out unsatisfactory work or do not complete work, and accept payment while failing to supply agreed goods and services.

Despite fines and prosecution action, Fair Trading is concerned that the Zhangs will continue to target unsuspecting consumers in the Australian Chinese community.

Media release: Public Warning Michael Zhang, Jason Zhang and B&G materials supply Pty Ltd

27 Sep 2013

Infinity Cable Co Pty Ltd

ACN 135 069 402

Public warning to consumers and industry not to purchase or install Infinity branded TPS or “orange round” electrical cable.

The cables concerned are:

  • All TPS cable - All sizes and configurations of polymeric insulated electrical cable that is PVC sheathed, PVC insulated, flat and flexible low voltage electrical cable also commonly known as TPS;
  • All orange round cable - All sizes and configurations of polymeric insulated electrical cable that is PVC sheathed, PVC insulated, round and flexible low voltage electrical cable also commonly known as “orange round”.

Media release: Public Warning Infinity Brand Electrical Cable

Fact Sheet: Infinity Cable Fact Sheet (PDF size: 250kb)

07 Jun 2013

George Sekuloski

Goce Sekuloski

Bulk Imports & Exports Pty Ltd ACN 131 768 084

HTR Caravan and Camping Pty Ltd ACN 154 876 954

Earth8 Construction Pty Ltd ACN 154 876 963

Solar Energy Store International (BN98531802)

EProducts (BN98449073)

Luxury Home Products

RV4x4

Solar Energy Store

OzEpicDeals

Eproductshop

Double-gear

Esales_superstore

Online-group

Solar Energy Store Australia

Lhp-net-au

Dome Technology

Websites:

www.interproductsonline.com

www.rv4x4.com.au

oz.home.plus via eBay 

Public Warning* not to deal with outdoor and camping equipment online businesses run by George Sekuloski.

Mr Sekuloski fails to supply products, supplies products that are not of acceptable quality, fails to honour warranties and is unable to be contacted by consumers seeking redress.

Media release: Public Warning: Do not deal with George Sekuloski 

*under section 223 of the Australian Consumer Law

21 May 2013

Robert Douglas Pentecost

Ku-Ring-Gai Tree Service

Bob Pentecost Tree Services

Public Warning* not to deal with Robert Douglas Pentecost who trades under the unregistered business names of Ku-Ring-Gai Tree Service and Bob Pentecost Tree Services.

Mr Pentecost entices elderly or disadvantaged consumers to enter into unsolicited consumer agreements for the trimming or removal of trees for significant payments. Mr Pentecost has also entered into contracts with consumers to perform residential building work while unlicensed.

Information provided by consumers shows that Mr Pentecost accepts payments and then fails to comply with the requirements for unsolicited agreements. Consumers have also indicated that when problems arise Mr Pentecost is difficult to contact.

Media release: Public warning: Robert Douglas Pentecost

*under Section 86A of the Fair Trading Act 1987

 

13 Apr 2013

Matthew Rixon

Matt Geoffrey

Matthew Ewing

Duke Group Victoria

Duke Group SA

Duke Group NSW

Duke Group No 1

Duke Group WA

Duke Group Tasmania

Duke Group QLD

Shire Property Services Pty Ltd

Duke Builders

Duke Group

Duke Fencing

Duke Tourism

Duke Property

Duke Lawns

Duke Hospitality

Rixco Fencing Pty Ltd

Rixco Group Pty Ltd

Rixco Constructions Pty Ltd

Deck A Day Pty Ltd

Quality Building Solutions Pty Ltd

Affordable Fencing Solutions

Affordable Home Improvements & Maintenance Services

Tomaree Building Services

Quality Fencing Solutions

 

Public Warning* not to deal with businesses owned or run by serial offender, Matthew Rixon, an unlicensed contractor and an undischarged bankrupt, or his aliases.

Despite a public warning being issued on 23 May 2012, 23 July 2012 and 19 October 2012, there is strong evidence Mr Rixon continues to attempt to trade in NSW and the ACT.

Consumers should avoid dealing with Mr Rixon and report any contact to Fair Trading immediately on 13 32 20.

Media release: Public warning: Do not deal with Matthew Rixon

*under Section 23 of the Home Building Act 1989

28 Feb 2013

John Wolf

John Luppi

Yacht Market Pty Ltd

The Boat Market Pty Ltd

Websites:

www.theboatmarket.com.au

www.boatmarket.net.au

Public Warning* not to deal with John Wolf, or any of his companies or websites. People should also be vigilant if they come across the web link www.theyachtmarket.com.au  that seeks to give credence to Mr Wolf's businesses by linking them to the legitimate website www.theyachtmarket.com.

Mr Wolf operates a boat brokering business, but does not have a licence to carry on the business of buying or selling second-hand goods. Mr Wolf is currently the subject of a joint Fair Trading/NSW Police investigation over the buying and selling of vessels.

Media release: Public warning: Do not deal with John Wolf 

*under Section 86A of the Fair Trading Act 1987

07 Feb 2013

Allan James Piggott (ABN 31 957 844 275)

A & C Concrete & Paving Service

Allan Piggott Concrete & Paving

Allan Piggott Concrete Service

Allan Piggott Concrete Services

Allan Piggott Building Service

Allan Piggott Building Services

Olympic Paving

Public Warning* not to deal with Allan James Piggott for any home building or maintenance work, following his prosecution on 1 February 2013. Mr Piggott owes $76,800 in fines, costs and compensation payments to consumers. Mr Piggott does not not hold and has never held a licence to undertake building or maintenance work, yet he has entered into contracts, taken excessive deposits, done defective work and left jobs unfinished.

Media release: Public warning: Do not deal with Allan James Piggott 

*under Section 86A of the Fair Trading Act 1987

03 Jan 2013

Allen Yousif

Eve Harbour Cruises Pty Ltd

Public Warning* not to deal with Eve Harbour Cruises Pty Ltd and its Director Allen Yousif. The company failed to provide cruise services on Christmas Day and New Years Eve 2012 which had already been paid for by consumers. A substantial number of consumers have suffered detriment and have been unable to contact the company to obtain a refund. 

Media release: Public warning: Do not deal with Eve Harbour Cruises Pty Ltd

*under Section 86A of the Fair Trading Act 1987

19 Oct 2012

Matthew Rixon and companies

Rixco Fencing Pty Ltd ACN 151 966 577 (ASIC strike off action in progress)

Rixco Group Pty Ltd ACN 146 728 958

Rixco Constructions Pty Ltd ACN 151 966 808

Deck A Day Pty Ltd ACN 148 839 954

Quality Building Solutions Pty Ltd ACN 146 731 777

Affordable Fencing Solutions (BN 98296058)

Affordable Home Improvements & Maintenance Services (BN 98247008)

Tomaree Building Services

Matt Geoffrey

Public Warning* not to deal with businesses owned or run by Matthew Rixon, an unlicensed contractor and an undischarged bankrupt.

Despite a public warning being issued on 23 May 2012 and 23 July 2012, there is strong evidence Mr Rixon continues to take money from consumers.

Media release: Public warning: Do not deal with Matthew Rixon 

*under Section 86A of the Fair Trading Act 1987

28 Sep 2012

Roselyn Joy Wilson

Roz Wilson

Quality Direct

Quality Direct Ltd

Public Warning* not to deal with Roselyn Joy Wilson and Quality Direct as the trader's business model is based on receiving upfront payment for goods prior to despatch. When goods are not received, consumers are unable to get any response from the trader.

Media release: Public Warning: Roselyn Joy Wilson and Quality Direct 

*under section 223 of the Australian Consumer Law

10 Aug 2012

George Sekuloski

Bulk Imports & Exports Pty Ltd ACN 131 768 084

HTR Caravan and Camping Pty Ltd ACN 154 876 954

Earth8 Construction Pty Ltd ACN 154 876 963

Solar Energy Store International (BN98531802)

EProducts (BN98449073)

Luxury Home Products (BN98418743)

Solar Energy Store

OzEpicDeals

Eproductshop

Double-gear

Esales_superstore

Online-group

Solar Energy Store Australia

Lhp-net-au

Wholesale Australia Import / Export Cargo Industries Pty Ltd

Dome Technology

Public Warning* not to deal with George Sekuloski, an online trader and director of Bulk Imports & Exports Pty Ltd for unpaid fines for selling and advertising unapproved electrical products on eBay.

Current complaints include failure to supply products, supply of products that are not of merchantable quality, failure to honour warranties and selling products that do not meet Australian standards.

Media release: Public warning on George Sekuloski Bulk Imports & Exports Pty Ltd

*under section 223 of the Australian Consumer Law

27 Jul 2012 Kar Land Pty Ltd trading as Webuyanycars

Public Warning* not to deal with Kar Land Pty Ltd trading as Webuyanycars as the company's business model is based on obtaining motor vehicles from private customers but not paying for the vehicles until after they had been on-sold.  In many cases, customers were not paid for their motor vehicles until many weeks afterwards.

Media release: Public warning on Kar Land Pty Ltd trading as Webuyanycars

*under section 223 of the Australian Consumer Law

23 Jul 2012

Matthew Rixon and companies

Rixco Fencing Pty Ltd ACN 151 966 577 (ASIC strike off action in progress)

Rixco Group Pty Ltd ACN 146 728 958

Rixco Constructions Pty Ltd ACN 151 966 808

Deck A Day Pty Ltd ACN 148 839 954

Quality Building Solutions Pty Ltd ACN 146 731 777

Affordable Fencing Solutions (BN 98296058)

Affordable Home Improvements & Maintenance Services (BN 98247008)

Public Warning* not to deal with businesses owned or run by Matthew Rixon, an unlicensed contractor and an undischarged bankrupt.

Despite a public warning being issued on 23 May 2012, there is strong evidence Mr Rixon continues to trade in NSW and the ACT.

Media release: Public warning on Matthew Rixon and companies

* under Section 86A of the Fair Trading Act 1987

8 Jun 2012 Steven Miller trading as Australian Premier Landscaping

Public Warning* not to deal with Australian Premier Landscaping, or its sole proprietor Mr Steven Miller, aka Steve Malas and Steven Malas, an unlicensed contractor.

Media release: Public warning on Steven Miller trading as Australian Premier Landscaping

* under Section 86A of the Fair Trading Act 1987

23 May 2012

Matthew Rixon and companies

Rixco Fencing Pty Ltd ACN 151 966 577 (ASIC strike off action in progress)

Rixco Group Pty Ltd ACN 146 728 958

Rixco Constructions Pty Ltd ACN 151 966 808

Deck A Day Pty Ltd ACN 148 839 954

Quality Building Solutions Pty Ltd ACN 146 731 777

Affordable Fencing Solutions (BN 98296058)

Affordable Home Improvements & Maintenance Services (BN 98247008)

Public Warning* not to deal with businesses owned or run by Matthew Rixon, an unlicensed contractor and an undischarged bankrupt.

Media release: Public warning on Matthew Rixon and companies

* under Section 86A of the Fair Trading Act 1987

27 Jan 2012 Stefan Mayer, Scullery & Holz Interiors Pty Ltd and Bespoke Installations Pty Ltd trading as Scullery and Holz 

Public Warning* not to deal with Scullery & Holz, including Scullery and Holz Interiors Pty Ltd, Bespoke Interiors Pty Ltd trading as Scullery & Holz and the companies' sole director, Mr Stefan Mayer for unlicensed building work and not providing home warranty insurance.

Media Release: Public warning on Scullery & Holz

* under Section 86A of the Fair Trading Act 1987

23 Dec 2011

Solar & Bamboo Direct Coffs Harbour Pty Ltd

Solar & Bamboo Direct Tamworth Pty Ltd and

Solar Installations NSW Pty Ltd

Public Warning* to exercise caution if using the hot water tanks sold and supplied by these companies as they may be faulty and hazardous.

Click the link below or contact NSW Fair Trading for more information.

Media Release: Public warning on hot water tank installations.

* under Section 86A of the Fair Trading Act 1987

14 Nov 2011

Exposit Events Pty Ltd trading as Splashed Outdoor Living Expo


Martin Lomm

Public Warning* not to deal with businesses owned or run by Martin Lomm, the director of Exposit Events Pty Ltd for promoting, and accepting monies for, a trade expo at a venue that had no booking for the event.

Media release: Public warning on Splashed Outdoor Living Expo

* under Section 223 of the Australian Consumer Law

26 Sep 2011 Ticketfinders.com.au

Public warning* not to deal with businesses owned or run by Thomas Gilmartin, the Director of Sydney based companies, Sion Events Pty Ltd, trading as Ticketfinders.com.au and TPTG Holdings Pty Ltd for selling unauthorised tickets for major concerts and events.

Media release: Public warning on Ticketfinders

*under section 223 of the Australian Consumer Law

2 Mar 2011

PetFood247

 

Gary John McDuff

Public warning* not to deal with online pet supplies business, PetFood247 and its proprietor, Gary John McDuff for late or non-delivery of goods and the failure to respond to enquiries.

Media release: Public warning on Petfood247 and Gary John McDuff

*under Section 86A of the Fair Trading Act 1987

28 Jan 2011

Columbus Sales Group Pty Ltd


Aqua Conscious Pty Ltd

 

Christopher Bruce Smith of Columbus Sales Group Pty Ltd

Public warning* not to deal with Columbus Sales Group Pty Ltd, Aqua Conscious Pty Ltd and Christopher Bruce Smith of Columbus Sales Group Pty Ltd for non-supply of water tanks.

Media release: Public warning on unfair trading of water tanks

*under Section 86A of the Fair Trading Act 1987

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