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NSW Fair Trading welcomes, and actively seeks, feedback on its services. This list outlines the feedback opportunities you can use.

Customer feedback form

If you would like to comment or make a complaint about our services, please use the customer feedback form.

Customer feedback online form
Customer feedback form (PDF size: 90kb)

The form is also available in community languages.

Customer feedback form - Arabic (PDF size: 84kb)
Customer feedback form - Chinese (PDF size: 140kb)
Customer feedback form - Hindi (PDF size: 90kb)
Customer feedback form - Korean (PDF size: 114kb)
Customer feedback form - Spanish (PDF size: 64kb)
Customer feedback form - Vietnamese (PDF size: 70kb)

Alternatively, you can phone our customer feedback assistance line on 9619 8671 to leave your details.

Website feedback

Your comments and suggestions about this website are valuable in helping us improve our services to you.

If you would like to comment on this website, please complete the Website feedback form.


NSW Fair Trading runs surveys from time to time about its services or about a range of consumer and trader related issues. These will be available from the Have your say section.

Website experience survey

Help us to create a better website experience by taking a few minutes to answer our short survey about this website.

The survey is open until 14th February 2016.

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