Fair Trading wants to provide you with the best service we can, and we welcome your feedback. Please use this form if you would like to:
- provide a suggestion
- tell us what you liked about our service (compliment)
- make a complaint about our service or actions.
If you are making a complaint and provide your contact details we will contact you within 4 working days or send you a letter within 20 working days — that's our guarantee. See Complaints about our services for more details.
When you are finished, use the Submit button to send us your comments.
Name of our staff (if appropriate)
8. Please provide your contact details if you would like us to respond to you (optional):
Daytime phone number:
Any information we gather through this Customer Feedback System is used for service improvement and will not be used for any other purpose. You can also ask that your personal details be withheld from any Fair Trading staff member(s) about whom you are providing feedback. We will respect your request, however, if keeping your identity confidential makes it difficult to take remedial action we will contact you before taking further action.
For more information please see Complaints about our services.