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All NSW Fair Trading publications can be printed and downloaded from this page. Some Fair Trading publications can be ordered for distribution to consumers and traders in New South Wales - see Order publications.

Australian Consumer Law (ACL) industry guides (links to ACCC website)

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Fact sheets - Businesses

Acceptable quality guarantee in PDF format (size: 172.33 Kb)

Advertising - Information for businesses in PDF format (size: 234.81 Kb)

Auto dismantlers in PDF format (size: 179.09 Kb)

Building customer relationships in PDF format (size: 209.83 Kb)

Building trade advertisements in PDF format (size: 205.62 Kb)

Business opportunity advertisements in PDF format (size: 217.62 Kb)

Business scams in PDF format (size: 175.92 Kb)

Business structures in PDF format (size: 228.14 Kb)

Cancelled or suspended licences in PDF format (size: 219.49 Kb)

Complaints - Dealing with customers in PDF format

Contracts - information for businesses in PDF format

Country of origin claims in PDF format (size: 212.58 Kb)

Customer service guide in PDF format

False or misleading claims in PDF format (size: 219.92 Kb)

Fit for purpose guarantees in PDF format (size: 202.88 Kb)

Fitness services in PDF format (size: 163.63 Kb)

Funeral information standards in PDF format

Gambling advertisements in PDF format (size: 218.50 Kb)

Gas appliances in PDF format (size: 170.50 Kb)

Goods match description or sample guarantees in PDF format (size: 205.19 Kb)

Guarantees on goods when selling in PDF format

Guarantees on services when selling in PDF format (size: 173.50 Kb)

Incorporated limited partnerships in PDF format (size: 173.27 Kb)

Information standards for businesses in PDF format (size: 228.82 Kb)

Investigating your business in PDF format (size: 220.13 Kb)

Lay-bys in PDF format

Manufacturers and importers in PDF format (size: 209.20 Kb)

Market stall holders - a guide for business in PDF format (size: 171.83 Kb)

Misleading or deceptive conduct in PDF format (size: 210.87 Kb)

Motor dealer advertisements in PDF format (size: 218.55 Kb)

Motor dealer guidelines - licensing in PDF format (size: 174.09 Kb)

Motor dealer guidelines - records in PDF format (size: 173.36 Kb)

Multiple pricing in PDF format (size: 169.43 Kb)

Notice to show cause in PDF format

Portable swimming pools in PDF format (size: 183.58 Kb)

Providing compensation - consumer guarantees in PDF format (size: 194.17 Kb)

Providing warranties in PDF format (size: 193.85 Kb)

Real estate agent advertisements in PDF format (size: 216.93 Kb)

Receipts in PDF format (size: 169.66 Kb)

Refunds for services in PDF format (size: 173.63 Kb)

Repairs and spare parts guarantee in PDF format (size: 192.89 Kb)

Safe electrical goods in PDF format (size: 167.54 Kb)

Selling online - smart tips for small to medium businesses in PDF format (size: 162.96 Kb)

Selling safe products in PDF format (size: 171.78 Kb)

Special offers and competitions in PDF format

Tattoo parlours - Licensing information for tattooists and operators in PDF format (size: 238.99 Kb)

Title, possession and securities guarantee in PDF format (size: 192.53 Kb)

Trailer and caravan dealers in PDF format (size: 162.33 Kb)

Travel agent advertisements in PDF format (size: 216.72 Kb)

Unsolicited consumer agreements - businesses in PDF format (size: 230.12 Kb)

Unsolicited goods - businesses in PDF format (size: 214.88 Kb)

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Fact sheets - Consumers

Alternatives to high cost credit in PDF format (size: 172.59 Kb)

Avoiding scams in PDF format (size: 217.81 Kb)

Beauty services in PDF format (size: 210.40 Kb)

Blinds and curtains - child safety guidelines in PDF format (size: 219.40 Kb)

Checking online seller reputation in PDF format (size: 194.10 Kb)

Comparing online products and prices in PDF format (size: 206.59 Kb)

Compensation for damage and loss in PDF format (size: 169.75 Kb)

Consumer rights - myths and facts in PDF format (size: 173.22 Kb)

Country of origin claims - consumers in PDF format (size: 211.00 Kb)

Electric power tools in PDF format (size: 172.51 Kb)

Electric room heaters in PDF format (size: 170.26 Kb)

Entertainment - buying tickets and ticket scalping in PDF format (size: 173.34 Kb)

False and misleading representations - consumers in PDF format (size: 215.14 Kb)

Gas area heaters in PDF format (size: 181.02 Kb)

Group buying and daily deals in PDF format (size: 209.10 Kb)

Gym memberships - 10 things you should know in PDF format

Harassment and coercion in PDF format (size: 202.25 Kb)

Hiring a removalist in PDF format (size: 230.68 Kb)

Holiday home rentals - A guide for holiday home owners and agents in PDF format (size: 174.10 Kb)

Inflatable swimming pools - safety guidelines for consumers in PDF format (size: 174.71 Kb)

Information standards - consumers in PDF format (size: 201.92 Kb)

Leasing or renting goods in PDF format (size: 172.28 Kb)

Motor dealers compensation fund in PDF format (size: 230.49 Kb)

Motor vehicle extended warranties in PDF format

Motor vehicle warranties in PDF format (size: 178.87 Kb)

Motor vehicle warranty and repair disputes in PDF format (size: 172.46 Kb)

No Interest Loans Scheme (NILS) in PDF format (size: 212.57 Kb)

Online auctions in PDF format

Online shopping - know your online shopping rights in PDF format (size: 162.67 Kb)

Pool fencing requirements in PDF format (size: 211.20 Kb)

Private car parks - frequently asked questions in PDF format (size: 161.98 Kb)

Proof of transaction in PDF format (size: 169.53 Kb)

Recliner chairs in PDF format (size: 178.93 Kb)

Renting a holiday home - consumer facts for travellers in PDF format (size: 174.05 Kb)

Safe online shopping tips in PDF format (size: 161.61 Kb)

Safety labels for electrical goods in PDF format (size: 164.63 Kb)

Spa pools - safety guidelines for consumers in PDF format (size: 173.94 Kb)

Swimming pools - safety guidelines for consumers in PDF format (size: 176.85 Kb)

Toughened glass in PDF format (size: 172.42 Kb)

Tutoring in PDF format

Unfair contract terms in PDF format (size: 212.45 Kb)

Unsolicited consumer agreements - consumers in PDF format (size: 174.92 Kb)

Unsolicited goods - consumers in PDF format (size: 171.81 Kb)

Using a funeral director in PDF format (size: 193.77 Kb)

Vanity publishers in PDF format (size: 172.79 Kb)

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Fact sheets - Co-operatives and Associations

About associations in PDF format (size: 218.09 Kb)

About co-operatives in PDF format (size: 231.83 Kb)

About the constitution - incorporated associations in PDF format (size: 172.84 Kb)

Amalgamation - incorporated associations in PDF format (size: 171.41 Kb)

Annual general meetings - incorporated associations in PDF format (size: 172.29 Kb)

Association records in PDF format (size: 174.92 Kb)

Audit and reporting exemptions - tier 1 incorporated associations in PDF format (size: 214.57 Kb)

Before incorporating a new association in PDF format (size: 161.03 Kb)

Closing a co-operative in PDF format (size: 159.52 Kb)

Closing an association in PDF format (size: 205.43 Kb)

Co-operative corporate governance in PDF format (size: 175.65 Kb)

Co-operative directors in PDF format

Co-operative disclosure statements in PDF format (size: 171.07 Kb)

Co-operative membership in PDF format (size: 231.41 Kb)

Co-operatives active membership in PDF format (size: 231.27 Kb)

Co-operatives financial reporting in PDF format (size: 229.51 Kb)

Co-operatives rules in PDF format (size: 174.60 Kb)

Commercial activities and monetary gain - incorporated associations in PDF format (size: 170.51 Kb)

Financial reporting requirements - Incorporated associations in PDF format (size: 173.03 Kb)

Frequently asked questions - Cooperatives national law in PDF format (size: 238.81 Kb)

General meetings - incorporated associations in PDF format (size: 215.66 Kb)

Incorporating an association in PDF format (size: 169.66 Kb)

Insurance - incorporated associations in PDF format (size: 170.46 Kb)

Large co-operatives financial reporting in PDF format (size: 231.63 Kb)

Management committee - Incorporated associations in PDF format (size: 172.17 Kb)

Management committee meetings - incorporated associations in PDF format (size: 197.80 Kb)

Membership - incorporated associations in PDF format (size: 217.18 Kb)

Mutual recognition in PDF format (size: 228.64 Kb)

Naming your incorporated association in PDF format (size: 174.93 Kb)

Postal ballots - incorporated associations in PDF format (size: 199.11 Kb)

Postal ballots for co-operatives in PDF format (size: 232.63 Kb)

Public officer - Incorporated associations in PDF format (size: 171.63 Kb)

Registering a co-operative in PDF format (size: 174.48 Kb)

Resolutions - incorporsated associations in PDF format (size: 170.98 Kb)

Resolving co-operative disputes in PDF format (size: 234.91 Kb)

Resolving disputes - incorporated associations in PDF format (size: 171.67 Kb)

Role of a co-operative secretary in PDF format (size: 249.68 Kb)

Running a co-operative in PDF format (size: 235.32 Kb)

Running an association - Incorporated associations in PDF format (size: 174.46 Kb)

Small co-operatives financial reporting in PDF format (size: 172.90 Kb)

Voluntary cancellation - incorporated associations in PDF format (size: 218.10 Kb)

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Fact sheets - Property agents and managers

Auction laws in PDF format (size: 230.23 Kb)

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Fact sheets - Tenants and home owners

Abandoned premises in a residential park in PDF format (size: 171.73 Kb)

Agency agreements - for the sale of residential property in PDF format (size: 155.96 Kb)

Agreements - residential park tenancies in PDF format

Agricultural tenancy in PDF format (size: 234.39 Kb)

Alteration requests from your tenant in PDF format (size: 172.21 Kb)

Asking to make an alteration - information for tenants in PDF format (size: 231.32 Kb)

Becoming an owner-builder in PDF format (size: 240.09 Kb)

Before signing up to a residential park tenancy agreement in PDF format (size: 224.26 Kb)

Bidder's guide in PDF format (size: 149.01 Kb)

Breaking a lease early - Information for tenants in PDF format (size: 231.01 Kb)

Building a pool in PDF format (size: 234.64 Kb)

Buying off the plan in PDF format (size: 234.88 Kb)

Closure of retirement villages in PDF format (size: 222.14 Kb)

Common property and the lot - In a strata scheme in PDF format (size: 209.47 Kb)

Complaints against insurers - Home Warranty Insurance in PDF format (size: 233.90 Kb)

Completing a tenancy agreement - for landlords in PDF format (size: 174.80 Kb)

Conveyancing in PDF format (size: 232.06 Kb)

Deciding to use an agent - information for landlords in PDF format (size: 231.49 Kb)

Development consent and owner-builder permits in PDF format

Discrimination in the rental market - information for landlords in PDF format (size: 217.39 Kb)

Discrimination when renting - information for tenants and prospective tenants in PDF format (size: 208.88 Kb)

Domestic violence in a rented property in PDF format (size: 220.38 Kb)

Executive committee of the owner's corporation - in a strata scheme in PDF format (size: 215.28 Kb)

Falling behind with your rent - information for tenants in PDF format (size: 171.63 Kb)

Filling out a condition report - information for landlords in PDF format (size: 218.69 Kb)

Financial accounts in a retirement village in PDF format (size: 209.36 Kb)

Getting repairs done in PDF format (size: 172.05 Kb)

Getting repairs done - information for tenants in PDF format (size: 230.37 Kb)

Getting your bond back - information for tenants in PDF format (size: 173.81 Kb)

Giving a termination notice - information for landlords in PDF format (size: 230.44 Kb)

Goods left behind by your tenant in PDF format (size: 231.24 Kb)

High front gutters in PDF format (size: 231.57 Kb)

Home warranty insurance in PDF format (size: 235.13 Kb)

Making a bond claim in PDF format (size: 174.78 Kb)

Making a bond claim - information for landlords in PDF format (size: 174.81 Kb)

Managing agents and caretakers - in a strata scheme in PDF format (size: 231.98 Kb)

Meetings of the owner's corporation - in a strata scheme in PDF format (size: 223.56 Kb)

Mortgagee re-possession - information for tenants in PDF format (size: 221.18 Kb)

Moving out of a residential park in PDF format (size: 234.63 Kb)

Natural disasters - information for landlords in PDF format (size: 232.41 Kb)

Natural disasters - information for tenants in PDF format (size: 220.56 Kb)

New tenant checklist in PDF format (size: 201.61 Kb)

Non-payment of rent - information for landlords in PDF format (size: 231.94 Kb)

Owner-builder approved education course in PDF format (size: 206.73 Kb)

Owner-builder equivalent accreditation in PDF format (size: 206.17 Kb)

Park maintenance and building in PDF format (size: 160.21 Kb)

Park rules in PDF format (size: 171.63 Kb)

Passing on water charges - info for landlords in PDF format (size: 172.91 Kb)

Passing on water charges - information for landlords (large print) in PDF format (size: 200.60 Kb)

Paying water charges - information for tenants in PDF format (size: 172.80 Kb)

Pests and vermin - information for tenants in PDF format (size: 174.01 Kb)

Privacy when renting - information for tenants in PDF format (size: 163.50 Kb)

Property inspections - pre–purchase property inspection reports in PDF format (size: 179.75 Kb)

Putting up the rent - information for landlords in PDF format (size: 232.68 Kb)

Relocation within residential parks in PDF format (size: 192.31 Kb)

Rent and charges in a residential park in PDF format (size: 173.81 Kb)

Rent increases - information for tenants in PDF format (size: 171.74 Kb)

Rent increases in residential parks in PDF format (size: 231.55 Kb)

Repairs and maintenance - in a strata scheme in PDF format (size: 200.46 Kb)

Repairs, maintenance and replacement in PDF format (size: 173.31 Kb)

Residential park closures in PDF format (size: 232.40 Kb)

Residential park liaison committees in PDF format (size: 207.07 Kb)

Residents committees - in a retirement village in PDF format (size: 231.70 Kb)

Resolving building disputes in PDF format (size: 235.41 Kb)

Resolving issues - residential parks in PDF format (size: 172.68 Kb)

Responsibilities of the owner's corporation - in a strata scheme in PDF format (size: 180.49 Kb)

Retrieving goods left behind - information for tenants in PDF format (size: 230.54 Kb)

Right of entry - information for landlords in PDF format (size: 165.16 Kb)

Rights of park residents in PDF format (size: 170.48 Kb)

Safety and security - information for landlords in PDF format (size: 231.73 Kb)

Safety and security - information for tenants in PDF format (size: 173.94 Kb)

Sale of dwellings in residential parks in PDF format (size: 161.30 Kb)

Serving notice - to your tenant, landlord or agent in PDF format (size: 215.56 Kb)

Sharing a rented home - information for tenants in PDF format (size: 230.98 Kb)

Sinking funds - in a strata scheme in PDF format

Starting the owner's corporation - in a strata scheme in PDF format (size: 231.77 Kb)

Strata and community disputes in PDF format (size: 232.50 Kb)

Strata and community mediation in PDF format (size: 173.01 Kb)

Strata retirement villages in PDF format (size: 222.31 Kb)

Sub-letting requests from your tenant in PDF format (size: 231.02 Kb)

Taking a bond - information for landlords in PDF format (size: 209.06 Kb)

Tenancy databases - information for tenants and prospective tenants in PDF format (size: 231.49 Kb)

Termites in PDF format

Using an agent to buy property in PDF format (size: 230.92 Kb)

Using tenancy databases in PDF format (size: 231.84 Kb)

Water usage and charges in a residential park in PDF format (size: 172.34 Kb)

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Fact sheets - Tradespeople

Applying for a licence or certificate - home building or trade work in PDF format (size: 178.36 Kb)

Booking an inspection - information for plumbers and drainers in PDF format (size: 172.15 Kb)

Building and trade licences in PDF format (size: 221.87 Kb)

Code of conduct in PDF format (size: 178.17 Kb)

Code of conduct - Motor vehicle insurance and repair industry in PDF format

Customer service guide for builders and tradespeople in PDF format

Dangers of exposure to LPG in PDF format (size: 214.55 Kb)

Dealing with customers - builders and tradespeople in PDF format (size: 234.05 Kb)

Electrical compliance requirements in PDF format (size: 170.63 Kb)

Electrical safety for plumbers in PDF format

Frequently asked questions - plumbing in PDF format (size: 162.14 Kb)

Frequently asked questions - regional plumbing in PDF format (size: 222.70 Kb)

Gas pool and spa heater safety in PDF format (size: 234.91 Kb)

Installing solar panels in PDF format (size: 172.41 Kb)

Licence holder basics in PDF format (size: 173.09 Kb)

Motor repairers guidelines in PDF format (size: 200.96 Kb)

Renewing a licence or certificate (fact sheet) in PDF format (size: 231.47 Kb)

Safety for electrical workers in PDF format (size: 170.37 Kb)

Unattended final inspection - information for plumbers in PDF format (size: 172.56 Kb)

Work requiring inspections - Information for plumbers and drainers in PDF format (size: 171.62 Kb)

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Fact sheets - about NSW Fair Trading

Home warranty insurance in NSW in PDF format (size: 210.94 Kb)

Major changes to home building laws in PDF format (size: 174.91 Kb)

Major changes to motor industry laws in PDF format (size: 173.60 Kb)

Privacy - Fair Trading and the NSW Privacy Law in PDF format (size: 173.53 Kb)

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Flyers, brochures, booklets, posters, other resources

Building or renovating? in PDF format (size: 221.02 Kb)

Buying a used car in PDF format (size: 371.76 Kb)

Buying or selling a home in PDF format (size: 232.92 Kb)

Car buyers guide in PDF format (size: 749.59 Kb)

Christmas shopping checklist in PDF format (size: 157.40 Kb)

Consumer building guide in PDF format (size: 590.43 Kb)

CPD Becoming more flexible in PDF format (size: 986.41 Kb)

CPD Keeping you up to date in PDF format (size: 308.22 Kb)

Don't be stood up in PDF format (size: 179.99 Kb)

Fair Trading - What we can do for you in PDF format (size: 353.56 Kb)

Gym memberships in PDF format

Home building contract for work over $1,000 and under $5,000 in PDF format (size: 350.38 Kb)

Home building contract for work over $5,000 in PDF format (size: 714.71 Kb)

Incorporating a new association in PDF format (size: 120.67 Kb)

Living in a community scheme in PDF format (size: 469.34 Kb)

Mobile phones and tablet devices in PDF format (size: 902.78 Kb)

Model Constitution in PDF format (size: 686.78 Kb)

Moving into a retirement village? in PDF format (size: 1.24 Mb)

Refunds and returns (poster) in PDF format (size: 215.24 Kb)

Residential park living in PDF format (size: 935.99 Kb)

Seniors' guide in PDF format (size: 1.12 Mb)

Small business self assessment checklist in PDF format (size: 1.69 Mb)

Starting a business in PDF format (size: 155.30 Kb)

Strata living in PDF format (size: 482.20 Kb)

Supporting local communities strategy document 2012-2015 in PDF format (size: 1.52 Mb)

Top 10 tips for students in PDF format (size: 317.57 Kb)

Toy safety checklist in PDF format (size: 126.36 Kb)

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Indigenous publications

Buying a used car (Indigenous) in PDF format (size: 565.83 Kb)

Fair Go partnership agreement in PDF format (size: 627.49 Kb)

Fair Trading - What we can do for you (Indigenous) in PDF format (size: 498.79 Kb)

Introducing Fair Go in PDF format (size: 349.68 Kb)

Renting a home (Indigenous) in PDF format (size: 212.87 Kb)

Shopping and consumer guarantees (Indigenous) in PDF format (size: 499.72 Kb)

Starting a business (Indigenous) in PDF format (size: 314.77 Kb)

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Translated publications

Acceptable quality guarantee (Chinese Simplified) in PDF format (size: 325.22 Kb)

Avoiding scams (Arabic) in PDF format (size: 784.43 Kb)

Avoiding scams (Indonesian) in PDF format (size: 655.40 Kb)

Avoiding scams (Korean) in PDF format (size: 636.39 Kb)

Avoiding scams (Spanish) in PDF format (size: 494.19 Kb)

Avoiding scams (Vietnamese) in PDF format (size: 568.41 Kb)

Business scams (Chinese Simplified) in PDF format (size: 384.41 Kb)

Buying a used car (Tamil) in PDF format (size: 300.46 Kb)

Changes to association legislation (Arabic) in PDF format (size: 202.83 Kb)

Christmas shopping checklist (Arabic) in PDF format (size: 170.87 Kb)

Christmas shopping checklist (Chinese) in PDF format (size: 204.41 Kb)

Christmas shopping checklist (Dinka) in PDF format (size: 101.88 Kb)

Christmas shopping checklist (Farsi) in PDF format (size: 158.52 Kb)

Christmas shopping checklist (Korean) in PDF format (size: 208.22 Kb)

Christmas shopping checklist (Spanish) in PDF format (size: 152.36 Kb)

Christmas shopping checklist (Vietnames) in PDF format (size: 161.35 Kb)

Consumer guarantees (Arabic) in PDF format (size: 254.79 Kb)

Consumer guarantees (Chinese Simplified) in PDF format (size: 374.43 Kb)

Consumer guarantees (Chinese Traditional) in PDF format (size: 342.75 Kb)

Consumer guarantees (Croatian) in PDF format (size: 219.67 Kb)

Consumer guarantees (Dari) in PDF format (size: 265.13 Kb)

Consumer guarantees (Dinka) in PDF format (size: 297.09 Kb)

Consumer guarantees (Farsi) in PDF format (size: 253.88 Kb)

Consumer guarantees (Filipino) in PDF format (size: 234.38 Kb)

Consumer guarantees (French) in PDF format (size: 226.96 Kb)

Consumer guarantees (Greek) in PDF format (size: 237.69 Kb)

Consumer guarantees (Hindi) in PDF format (size: 282.54 Kb)

Consumer guarantees (Indonesian) in PDF format (size: 221.51 Kb)

Consumer guarantees (Italian) in PDF format (size: 231.00 Kb)

Consumer guarantees (Japanese) in PDF format (size: 324.61 Kb)

Consumer guarantees (Khmer) in PDF format (size: 242.55 Kb)

Consumer guarantees (Korean) in PDF format (size: 294.36 Kb)

Consumer guarantees (Macedonian) in PDF format (size: 233.22 Kb)

Consumer guarantees (Nepali) in PDF format (size: 289.67 Kb)

Consumer guarantees (Portuguese) in PDF format (size: 237.59 Kb)

Consumer guarantees (Russian) in PDF format (size: 236.65 Kb)

Consumer guarantees (Samoan) in PDF format (size: 227.63 Kb)

Consumer guarantees (Serbian) in PDF format (size: 234.09 Kb)

Consumer guarantees (Somali) in PDF format (size: 232.96 Kb)

Consumer guarantees (Spanish) in PDF format (size: 233.03 Kb)

Consumer guarantees (Swahili) in PDF format (size: 221.27 Kb)

Consumer guarantees (Tamil) in PDF format (size: 334.46 Kb)

Consumer guarantees (Thai) in PDF format (size: 312.26 Kb)

Consumer guarantees (Tongan) in PDF format (size: 238.41 Kb)

Consumer guarantees (Turkish) in PDF format (size: 226.13 Kb)

Consumer guarantees (Vietnamese) in PDF format (size: 229.30 Kb)

Consumer guarantees for businesses (Chinese Simplified) in PDF format (size: 320.32 Kb)

Financial reporting requirements (Arabic) in PDF format (size: 275.44 Kb)

Funerals (Arabic) in PDF format (size: 350.75 Kb)

Funerals (Chinese) in PDF format (size: 509.53 Kb)

Funerals (Korean) in PDF format (size: 366.17 Kb)

Funerals (Vietnamese) in PDF format (size: 166.59 Kb)

Guarantees on goods when selling (Chinese Simplified) in PDF format (size: 330.87 Kb)

Incorporated associations (Arabic) in PDF format (size: 216.21 Kb)

Incorporating a new association (Arabic) in PDF format (size: 242.75 Kb)

Incorporating a new association (Burmese) in PDF format (size: 283.40 Kb)

Incorporating a new association (Dari) in PDF format (size: 228.42 Kb)

Incorporating a new association (Dinka) in PDF format (size: 164.99 Kb)

Incorporating a new association (Vietnamese) in PDF format (size: 143.93 Kb)

Incorporating a new association - brochure (Chinese Traditional) in PDF format (size: 554.69 Kb)

Incorporating an association (Arabic) in PDF format (size: 162.35 Kb)

Living with your neighbours (Chinese) in PDF format (size: 1.17 Mb)

Mobile phones (Arabic) in PDF format (size: 924.96 Kb)

Mobile phones (Chinese Traditional) in PDF format (size: 1.02 Mb)

Mobile phones (Dinka) in PDF format (size: 942.09 Kb)

Mobile phones (Korean) in PDF format (size: 955.95 Kb)

Mobile phones (Vietnamese) in PDF format (size: 889.77 Kb)

New tenant checklist (Arabic) in PDF format (size: 273.06 Kb)

New tenant checklist (Assyrian) in PDF format (size: 232.03 Kb)

New tenant checklist (Dari) in PDF format (size: 250.20 Kb)

New tenant checklist (Dinka) in PDF format (size: 214.05 Kb)

New tenant checklist (Farsi) in PDF format (size: 267.37 Kb)

New tenant checklist (Indonesian) in PDF format (size: 195.22 Kb)

New tenant checklist (Korean) in PDF format (size: 307.78 Kb)

New tenant checklist (Spanish) in PDF format (size: 197.16 Kb)

New tenant checklist (Tamil) in PDF format (size: 353.10 Kb)

New tenant checklist (Thai) in PDF format (size: 209.09 Kb)

New tenant checklist (Vietnamese) in PDF format (size: 202.39 Kb)

New tenant checklist - brochure (Chinese Traditional) in PDF format (size: 336.42 Kb)

Residential tenancy complaint (Arabic) in PDF format (size: 208.38 Kb)

Residential tenancy complaints (Chinese simplified) in PDF format (size: 283.46 Kb)

Residential tenancy complaints (Vietnamese) in PDF format (size: 131.77 Kb)

Resolving disputes (Arabic) in PDF format (size: 580.28 Kb)

Safe electrical goods (Arabic) in PDF format (size: 232.21 Kb)

Safe electrical goods (Chinese Simplified) in PDF format (size: 438.89 Kb)

Safe electrical goods (Chinese Traditional) in PDF format (size: 404.86 Kb)

Safe electrical goods (Hindi) in PDF format (size: 230.58 Kb)

Safe electrical goods (Indonesian) in PDF format (size: 187.77 Kb)

Safe electrical goods (Korean) in PDF format (size: 265.16 Kb)

Safe electrical goods (Vietnamese) in PDF format (size: 182.55 Kb)

Selling safe products (Arabic) in PDF format (size: 190.83 Kb)

Selling safe products (Chinese Simplified) in PDF format (size: 384.31 Kb)

Selling safe products (Chinese Traditional) in PDF format (size: 406.46 Kb)

Selling safe products (Korean) in PDF format (size: 218.97 Kb)

Selling safe products (Vietnamese) in PDF format (size: 146.24 Kb)

Shopping and consumer guarantees (Arabic) in PDF format (size: 329.61 Kb)

Shopping and consumer guarantees (Chinese Traditional) in PDF format (size: 368.67 Kb)

Shopping and consumer guarantees (Vietnamese) in PDF format (size: 247.05 Kb)

Statutory and reporting obligations (Arabic) in PDF format (size: 220.92 Kb)

Strata life (Chinese) in PDF format (size: 628.72 Kb)

Tutoring tips for parents (Arabic) in PDF format (size: 273.95 Kb)

Tutoring tips for parents (Chinese) in PDF format (size: 332.06 Kb)

Tutoring tips for parents (Hindi) in PDF format (size: 237.04 Kb)

Tutoring tips for parents (Korean) in PDF format (size: 252.51 Kb)

Tutoring tips for parents (Vietnamese) in PDF format (size: 200.62 Kb)

Your shopping rights (Arabic) in PDF format (size: 258.13 Kb)

Your shopping rights (Bosnian) in PDF format (size: 288.91 Kb)

Your shopping rights (Chinese Traditional) in PDF format (size: 434.59 Kb)

Your shopping rights (Croatian) in PDF format (size: 239.78 Kb)

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Your shopping rights (Filipino) in PDF format (size: 191.48 Kb)

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Your shopping rights (Indonesian) in PDF format (size: 190.66 Kb)

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Your shopping rights (Japanese) in PDF format (size: 283.21 Kb)

Your shopping rights (Khmer) in PDF format (size: 250.64 Kb)

Your shopping rights (Korean) in PDF format (size: 455.62 Kb)

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Your shopping rights (Portuguese) in PDF format (size: 193.50 Kb)

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Your shopping rights (Serbian) in PDF format (size: 251.01 Kb)

Your shopping rights (Spanish) in PDF format (size: 198.83 Kb)

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