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Office of Fair Trading

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Annual reports
Annual reports - archive
Corporate publications

Annual reports

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  Department of Commerce Annual Report 2005/06 *
  Building Insurers' Guarantee Corporation and Fair Trading Administration Corporation Annual Report 2006-2007 (PDF size: 958k) *
 FT319 Motor Vehicle Repair Industry Authority Annual Report 2006-2007 (PDF size: 847k)  *
 FT320 Rental Bond Board Annual Report 2006–2007 (PDF size: 981k)  *

* Electronic format only - not available in print.

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Annual reports - archive

Code

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  Building Insurers’ Guarantee Corporation and Fair Trading Administration Corporation Annual Report 2005-2006 (Part 1)  (PDF size: 790k)
Building Insurers’ Guarantee Corporation and Fair Trading Administration Corporation Annual Report 2005-2006 (Part 2)  (PDF size: 793k)		 *
  Building Insurers’ Guarantee Corporation and Fair Trading Administration Corporation Annual Report 2004-2005 (Part 1) (PDF size: 664k)
Building Insurers’ Guarantee Corporation and Fair Trading Administration Corporation Annual Report 2004-2005 (Part 2) (PDF size: 627k)		 *
  Building Insurers' Guarantee Corporation and Fair Trading Administration Corporation Annual Report 2003/2004  (PDF size: 1mb) *
  Department of Commerce Annual Report 2005/06 *
  Department of Commerce Annual Report 2004/05 *
  Department of Fair Trading Annual Report 2001/02 Volume 1  (PDF size: 944k)
Department of Fair Trading Annual Report 2001/02 Volume 2 (PDF size: 425k)		 *
  Department of Fair Trading Annual Report 2000/01 Volume 1 (PDF size: 730k)
Department of Fair Trading Annual Report 2000/01 Volume 2 (PDF size: 270k)		 * 
  Department of Fair Trading Annual Report 1999/00 Volume 1 (PDF size: 638k)
Department of Fair Trading Annual Report 1999/00 Volume 2 (PDF size: 555k)		 *
  Department of Fair Trading Annual Report 1998/99 (PDF size: 511k) *
  Department of Fair Trading Annual Report 1997/98 (PDF size: 824k)
Department of Fair Trading Annual Report 1997/98 Financial Statements (PDF size: 454k)
Department of Fair Trading Annual Report 1997/98 Appendices (PDF size: 354k)		 *
FT288 Motor Vehicle Repair Industry Authority Annual Report 2005-2006 (PDF size: 847k) *
  Motor Vehicle Repair Industry Authority Annual Report 2004-2005 (Part 1) (PDF size: 961k)
Motor Vehicle Repair Industry Authority Annual Report 2004-2005 (Part 2) (PDF size: 749k)		 *
FT287 Rental Bond Board Annual Report 2005–2006 (PDF size: 933k) *
  Rental Bond Board Annual Report 2004-2005 (Part 1) (PDF size: 785k)
Rental Bond Board Annual Report 2004-2005 Part 2 (Financials and Appendices) (PDF size: 650k)		 *
  Rental Bond Board - Annual Report 2003/2004  (PDF size: 1.1mb) *
* Electronic format only – not available in print. 

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Corporate publications

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FTD04 Advertising checklist for the use of media staff   *
FT295 CD ROM – An introduction to your consumer rights and the Office of Fair Trading (Arabic, Chinese, Vietnamese and English) *
FTD02 Customer service standards  *
FTD02AB Customer Service Standards - Our Guarantee of Service - Arabic (PDF size: 91k) *
FTD02CH Customer Service Standards - Our Guarantee of Service - Chinese (PDF size: 267k) *
FTD02GK Customer Service Standards - Our Guarantee of Service - Greek (PDF size: 87k) *
FTD02IT Customer Service Standards - Our Guarantee of Service - Italian (PDF size: 62k) *
FTD02VT Customer Service Standards - Our Guarantee of Service - Vietnamese (PDF size: 86k) *
FT333 Fair Trading - A year in review 2006-2007 (PDF size: 1.19mb) *
FT286 Fair Trading - A year in review 2005-2006 (PDF size: 823k) *
FT280 Fair Trading – A year in review 2004-2005 (PDF size: 1mb) *
FT265 Fair Trading – A year in review 2003-2004 (PDF size: 990k) *
FT252 Fair Trading –  A year in review 2002-2003 (PDF size: 1.1mb) *
FTD03 Fair Trading and the NSW Privacy Law (PDF size: 36k) *  
FTD07 Investigating your complaint *
FTD05 Not happy with the decision? (PDF size: 52k) *
FT085 Our services (PDF size: 688k) *
FTD01 We can help you  *
FTD01AB We can help you - Arabic (PDF size: 210k) *
FTD01AS We can help you - Assyrian (PDF size: 137k) *
FTD01BS We can help you - Bosnian (PDF size: 214k) *
FTD01CH We can help you - Chinese (PDF size: 796k) *
FTD01CR We can help you - Croatian (PDF size: 221k) *  
FTD01DK We can help you - Dinka (PDF size: 129k) *
FTD01FA We can help you  - Farsi (PDF size: 195k) *
FTD01FJ

We can help you - Fijian (PDF size: 193k)

 *
FTD01FL

We can help you - Filipino (PDF size: 217k)

 * 
FTD01GK We can help you - Greek (PDF size: 219k) *
FTD01HD We can help you - Hindi (PDF size: 214k) *
FTD01IN We can help you - Indonesian (PDF size: 217k) * 
FTD01IT We can help you - Italian (PDF size: 211k) *
FTD01JP We can help you - Japanese (PDF size: 472k) *
FTD01KH We can help you - Khmer (PDF size: 904k) *
FTD01KR We can help you - Korean (PDF size: 704k) *  
FTD01MC We can help you - Macedonian (PDF size: 216k) *
FTD01PL We can help you - Polish (PDF size: 219k) *
FTD01PR We can help you - Portuguese (PDF size: 204k) * 
FTD01RS We can help you - Russian (PDF size: 231k) *
FTD01SB We can help you - Serbian (PDF size: 227k) * 
FTD01SP We can help you - Spanish (PDF size: 226k) *
FTD01TM We can help you - Tamil (PDF size: 235k) * 
FTD01TH We can help you - Thai (PDF size: 190k) *  
FTD01TK We can help you - Turkish (PDF size: 229k) *
FTD01VT We can help you - Vietnamese (PDF size: 223k) * 
FTD06 Your local Fair Trading Centre (PDF size: 37k) *
* Electronic format only – not available in print.

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