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publications

Order publications 

NSW Fair Trading produces a wide range of publications. We also promote relevant fair trading materials from other government agencies to consumers and traders in New South Wales.

The fair trading publications listed on this page are available to be ordered for distribution to consumers and traders in NSW. Single copies can be downloaded and printed from this page. A full list of all fair trading online publications for print and download, can be found at Download publications.

Order Indigenous publications
Order translated publications

Property and tenancy publications 

Property and tenancy publications that can be ordered are listed below:

Date

Code

Title

Order copies

Accessible online version

15/04/10

FTR32

Agency agreements (PDF size: 156kb)

Order copies from the Real Estate Institute of NSW

or the Estate Agents Cooperative 

Agency agreements

05/09/11 FT452

Are you a tenant or a landlord? (PDF size: 789kb)

Temporarily out of print

 

15/04/10

FTR33

Auction laws (PDF size: 168kb)

Order copies - Auction laws

Auction laws

15/04/10

FTR31

Bidder's guide (PDF size: 149kb)

Order copies from the Real Estate Institute of NSW

or the Estate Agents Cooperative

Bidder's guide

26/07/11 FTR78

Breaking a lease early (PDF size: 212kb)

Order copies - Breaking a lease early

Breaking a lease early

04/05/12 FTB21 Buying off the plan (PDF size: 223kb) Order copies - Buying off the plan Buying off the plan

05/06/12

FT362

Buying or selling a home (PDF size: 232kb)

Order copies - Buying or selling a home

 

26/07/11 FTR80

Completing a tenancy agreement (PDF size: 210kb)

Order copies - Completing a tenancy agreement

Completing a tenancy agreement

15/04/10

FT335

CPD Becoming more flexible - Property Stock and Business Agents Act (PDF size: 986kb)

Order copies - CPD Becoming more flexible

 

06/05/11

FTR75

Domestic violence in a rented property (PDF size: 213kb) 

Order copies -Domestic violence in a rented property

Domestic violence in a rented property

26/07/11 FTR88

Falling behind with your rent (PDF size: 200kb) 

Order copies -Falling behind with your rent

Falling behind with your rent

26/07/11 FTR86

Getting repairs done (PDF size: 210kb) 

Order copies - Getting repairs done

Getting repairs done

02/03/12 FTR79

Getting your bond back (PDF size: 203kb) 

Order copies - Getting your bond back

Getting your bond back

26/07/11 FTR77

Giving a termination notice (PDF size: 211kb) 

Order copies - Giving a termination notice

Giving a termination notice

26/07/11 FTR84

Making a bond claim (PDF size: 203kb) 

Order copies - Making a bond claim

Making a bond claim

17/03/11

FT441

Moving into a retirement village (PDF size: 243kb)

Order copies - Moving into a retirement village

 

28/01/11

FTR72

New tenant checklist (PDF size: 202kb)

Order copies from the Real Estate Institute of NSW

or the Estate Agents Cooperative

New tenant checklist

26/07/11 FTR83

Non payment of rent (PDF size: 212kb)

Order copies - Non payment of rent

Non payment of rent

26/07/11 FTR81

Paying water charges (PDF size: 202kb)

Order copies - Paying water charges

Paying water charges

26/07/11 FTR74

Passing on water charges (PDF size: 202kb)

Order copies -Passing on water charges

Passing on water charges

26/07/11 FTR82

Putting up the rent (PDF size: 212kb)

Order copies - Putting up the rent

Putting up the rent

02/03/12 FTR85

Rent increases (PDF size: 200kb)

Order copies - Rent increases

Rent increases

17/12/10

FTR73

Renting laws have changed (PDF size: 224kb) 

Order copies - Renting laws have changed 

 

07/02/11

FT022

Residential park living (PDF size: 936kb)

Order copies - Residential park living

 

04/04/11

FT011

Retirement village living (PDF size: 372kb)

Order copies - Retirement village living

 

26/07/11 FTR89

Right of entry (PDF size: 201kb)

Order copies - Right of entry

Right of entry

15/04/10

FTR47

Sinking funds - In a strata scheme (PDF size: 163kb)

Order copies - Sinking funds - In a strata scheme

Sinking funds - In a strata scheme

15/04/10

FTR01

Strata and community disputes (PDF size: 165kb)

Order copies - Strata and community disputes

Strata and community disputes

15/04/10

FTR02

Strata and community mediation (PDF size: 160kb)

Order copies - Strata and community mediation

Strata and community mediation

04/04/13

FT045

Strata living (PDF size: 505kb)

Order copies - Strata living

 

26/07/11

FTR87

Tenancy databases (PDF size: 221kb)

Order copies - Tenancy databases

Tenancy databases

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Home building and renovating publications 

Home building and renovating publications that can be ordered are listed below:

Date

Code

Title

Order copies

Accessible online version

04/05/12 FTB42 Applying for a licence or certificate (PDF size: 230kb) Order copies - Applying for a licence or certificate Applying for a licence or certificate
19/04/12 FTB32 Becoming an owner-builder (PDF size: 238kb) Order copies - Becoming an owner-builder  Becoming an owner-builder
19/04/12 FTB26 Building a pool (PDF size: 226kb) Order copies - Building a pool Building a pool
17/04/12 FT309 Building or renovating (PDF size: 221kb) Order copies - Building or renovating  

15/04/10

FT334

CPD Keeping you up to date: for builders and swimming pool builders (PDF size: 309kb)

Order copies - CPD Keeping you up to date

 

15/04/10

FT242

Guide to standards and tolerances 2007 (PDF size: 1.23mb) (VBC)

Order copies - Guide to standards and tolerances

 

19/04/12 FTB29 Home warranty insurance (PDF size: 226kb) Order copies - Home warranty insurance Home warranty insurance

11/05/10

FTB43

Renewing a licence or certificate (PDF size: 212kb)

Order copies -Renewing a licence or certificate

Renewing a licence or certificate

19/04/12 FTB44 Resolving building disputes (PDF size: 227kb) Order copies - Resolving building disputes Resolving building disputes

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Shopping and safe products publications 

Shopping and safe products publications that can be ordered are listed below:

Date

Code

Title

Order copies

Accessible online version

15/04/10 FT387 Gym memberships (PDF size : 181kb) Order copies - Gym memberships Gym memberships - 10 things you should know
15/04/10   Hot water bottles (PDF size: 480kb) (ACCC) Order copies - Hot water bottles   
21/01/11 FT381 Mobile phones (PDF size: 873kb) Temporarily out of print Mobile phones
03/09/12 FT349 Shopping and consumer guarantees (PDF size: 395kb) Order copies - Shopping and consumer guarantees  
16/01/13 FT125 Toy safety checklist (PDF size: 126kb) Order copies - Toy safety checklist   
15/04/10 FT378 Treadmills and kids don't mix! poster (PDF size: 213kb) Order copies - Treadmills and kids don't mix! poster  
15/04/10   Using a ladder: safety alert (PDF size: 377.7kb) (ACCC) Order copies - Using a ladder: safety alert  

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General consumer publications 

General consumer publications that can be ordered are listed below:

Date

Code

Title

Order copies

Accessible online version

13/05/11 FT411 Consumers and unfair contract terms (PDF size: 529kb) (ACCC) Order copies - Consumers and unfair contract terms  
16/04/12 FT465

Don't be stood up - Tips for school formals (PDF size: 180kb)

Order copies - Don't be stood up - Tips for school formals School formals and other parties
17/08/12 FT085 Fair Trading - What we can do for you (PDF size: 435kb) Order copies - Fair Trading - What we can do for you Our services

05/07/11

FT373

Funerals (PDF size: 163kb)

Temporarily out of print Organising a funeral
25/08/11 FT383 Getting your vehicle repaired (PDF size: 168kb) Temporarily out of print   
14/03/12   Little Black Book Scams (PDF size: 1.3mb) (ACCC) Order copies - Little Black Book Scams  
30/06/12 FT115 Seniors guide (PDF size: 844kb) Order copies - Seniors guide   
 15/02/10 FT253

Student guide - understanding your consumer rights

Order copies - Student guide

 

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Business publications 

Business publications that can be ordered are listed below:

Date

Code

Title

Order copies

Accessible online version

13/05/11 FT410 A guide to the unfair contract terms laws (PDF size: 1.81mb) (ACL) Order copies - A guide to the unfair contract terms laws   
13/05/11 FT436 Avoiding unfair business practices (PDF size: 1.95mb) (ACL) Order copies - Avoiding unfair business practices  
13/05/11 FT446 Compliance and enforcement (PDF size: 1.69mb) (ACL)  Order copies - Compliance and enforcement    
13/05/11 FT435 Consumer guarantees (PDF size: 2.66mb) (ACL) Order copies - Consumer guarantees  
11/05/11

FT444

Incorporating a new association (PDF size: 121kb)

Order copies - Incorporating a new association

 

01/08/10

FT412

Model constitution (PDF size: 687kb) 

Order copies - Model constitution

 

13/05/11 FT434 Product safety (PDF size: 2.22mb) (ACL) Order copies - Product safety  
13/05/11 FT437 Sales practices (PDF size: 2.36mb) (ACL) Order copies - Sales practices  
15/03/13 FT470 Small business - self assessment checklist (PDF size: 1.68mb) (ACL) Order copies - Small business - self assessment checklist  
15/04/10 FTE42 Trailer and caravan dealers - a guide for business (PDF size: 159kb) Order copies - Trailer and caravan dealers Trailer and caravan dealers - a guide for business

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