Used car warranties
The standard warranty on used cars from a licensed dealer is 3 months or 5,000km. A used car (except luxury and commercial cars) will have a standard warranty if it’s not more than 10 years old and has not travelled more than 160,000km. Some used car dealers offer extended warranties at an extra cost. Don't sign for an extended warranty until you understand what it will cover, what is excluded and any special conditions that you need to follow for the cover to apply.
Cooling-off period
A 24 hour, waivable cooling-off period applies if you buy a car on linked credit (eg. where the dealer provides finance or is an agent of the finance provider). If you wish to cancel the contract during this cooling-off period, you must notify the dealer in writing and you will be liable to pay the dealer $250, or 2% of the purchase price, whichever is the lesser amount.
Signing a contract
A contract is a legally enforceable document. Read it carefully and be sure that you understand everything before you sign it. If you are uncertain about anything in the contract don’t sign it and seek legal advice if necessary.
Finance
Many car dealerships will offer finance (provide a loan) to their customers through a credit provider. However, it is also worthwhile shopping around to get the best deal. Banks, credit unions and other financial institutions all lend money and can work out to be cheaper and more flexible.
Disputes
If you can’t sort out a problem with a licensed dealer call Fair Trading as soon as possible for information about dealing with a dispute.
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Registration and insurance
Undertake an RTA vehicle history check berfore finalising your purchase. This will tell you if the vehicle has previously been written off in NSW or interstate, the number of previous NSW owners, vehicle usage history and much more. Before you can register your car with the RTA, you must prove that you have purchased a Green Slip – otherwise known as Compulsory Third Party (CTP) personal injury insurance. You must also transfer the registration within 14 days. For RTA checks and more information about registration requirements visit www.rta.nsw.gov.au or call the RTA on 13 22 13. You should also consider additional cover such as third-party property or comprehensive insurance to protect yourself financially.
Maintenance
Your car should come with a logbook or owner’s handbook that sets out when the vehicle should be serviced and what maintenance needs to be done. If the car is still under warranty and you don’t have it serviced to the manufacturer’s maintenance schedule, you may void the warranty. As long as the service is carried out in accordance with the manufacturer’s specifications, any licensed repairer can do it, not just the dealer from whom you purchased the car. If you don’t have a logbook, ask the repairer or manufacturer to explain what is involved with each type of service and its associated cost.
Motor vehicle repairers
In NSW, repairers must be licensed to work on your car. To hold a licence a repairer must meet criteria contained in the Motor Vehicle Repairs Act 1980. For more information visit www.fairtrading.nsw.gov.au
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