Renting - Shopping - Money is a teaching resource developed to address the consumer needs of newly-arrived migrants and refugees in New South Wales, by introducing them to their basic consumer rights and responsibilities. This resource is aimed at providing learners with essential consumer information and advice on accessing the services of the NSW Office of Fair Trading while developing their English language competence. It consists of a workbook and audio files organised into seven units. The workbook and audio files should be used together to obtain optimum learning outcomes.

Renting - Shopping - Money was produced by the NSW Office of Fair Trading in collaboration with the ACL AMEP Consortium.

Introduction

View or download the workbook cover and introduction in PDF format (size: 432k)

Unit 1 - Renting

View or download Unit 1 - Renting in PDF format (size: 357k)

Download the audio listening text for Activity 4 - Contacting the Office of Fair Trading in MP3 format (size: 5.43Mb, duration: 4:44 mins)

Download the audio listening text for Activity 8 - Meng's story in MP3 format (size: 1.78Mb, duration: 1:33 mins)

Unit 2 - Borrowing money

View or download Unit 2 - Borrowing money in PDF format (size: 273k)

Download the audio listening text for Activity 5 - Ali's story in MP3 format (size: 2.12Mb, duration: 1:51 mins)

Unit 3 - Contracts

View or download Unit 3 - Contracts in PDF format (size: 572k)

Download the audio listening text for Activity 2 - Amira's story in MP3 format (size: 1.46Mb, duration: 1:16 mins)

Download the audio listening text for Activity 6 - Checking a contract in MP3 format (size: 1.99Mb, duration: 1:44 mins)

Download the audio listening text for Activity 7 - Ayak's story in MP3 format (size: 2.53Mb, duration: 2:12 mins)

Unit 4 - Buying a car

View or download Unit 4 - Buying a car in PDF format (size: 866k)

Download the audio listening text for Activity 3 - Buying a car privately (Samuel's story) in MP3 format (size: 1.82Mb, duration: 1:35 mins)

Unit 5 - Refunds

View or download Unit 5 - Refunds in PDF format (size: 614k)

Download the audio listening text for Activity 2 - Getting a refund in MP3 format (size: 1.76Mb, duration: 1:32 mins)

Download the audio listening text for Activity 7 - Contacting the Office of Fair Trading in MP3 format (size: 3.93Mb, duration: 3:26 mins)

Unit 6 - Warranties

View or download Unit 6 - Warranties in PDF format (size: 646k)

Download the audio listening text for Activity 5 - More warranty problems (Sam's story) in MP3 format (size: 1.76Mb, duration: 1:32 mins)

Download the audio listening text for Activity 6 - Talking to the trader in MP3 format (size: 2.24Mb, duration: 1:57 mins)

Unit 7 - Two prices (dual pricing)

View or download Unit 7 - Two prices (dual pricing) in PDF format (size: 172k)

Download the audio listening text for Activity 6 - What can Anuk say? in MP3 format (size: 2.25Mb, duration: 1:58 mins)

Feedback Form

View or download the feedback form in PDF format (size: 212k)