Single topic case studies
The following case studies may help to educate consumers about their rights and responsibilities as consumers in NSW.
Buying a car and contracts
Buying a used car and damage
Buying a used car and repossession
Buying a used car and warranties
Damaged bridal gown
Fake advertisement scam
Faulty mobile phone
Faulty roof repair
Mobile phone contracts
Restaurant deal scam
Collections of case studies
The following are collections of case studies covering a range of consumer related topics.
Case studies on issues relevant to students - shopping, renting and mobile phones.
Watch video of real life case studies where NSW Fair Trading has helped consumers and traders in NSW. Available in English, Arabic, Cantonese, Mandarin and Vietnamese.