The following case studies may help to educate consumers about their rights and responsibilities as consumers in NSW.
Buying a car and contracts
Buying a used car and damage
Buying a used car and repossession
Buying a used car and warranties
Damaged bridal gown
Fake advertisement scam
Faulty mobile phone
Faulty roof repair
Mobile phone contracts
Restaurant deal scam
The following are collections of case studies covering a range of consumer related topics.
Case studies on issues relevant to students - shopping, renting and mobile phones.
Watch video of real life case studies where NSW Fair Trading has helped consumers and traders in NSW. Available in English, Arabic, Cantonese, Mandarin and Vietnamese.