Here are some tips to help you have a hassle-free shopping experience:
When you buy an item you are automatically covered by a set of legally binding consumer guarantees. They entitle you to ask for a refund, repair or replacement if the product:
A warranty is a voluntary promise offered by the person or business who sold the goods, or who made the goods. If a warranty is offered it must be honoured by the seller or manufacturer.
A warranty does not replace any of the consumer guarantees.
Before paying extra for an extended warranty, make sure you read the fine print and check the extended warranty’s terms, conditions and exclusions. Extended warranties may not always be good value for money and do not replace the consumer guarantees.
Check your credit card statements carefully and make sure only the things you have bought have been charged to you. Always pay your credit card balance in full or pay more than the minimum amount stated on the credit card statement to pay off the debt quicker and pay less interest.