Agency responsibilities 

In dealing with consumers, agencies have a range of responsibilities. These are covered in detail on the following pages:

Advertising guidelines
Agency agreements
Disclosure of vendor bids
Exemptions to licensee-in-charge rule
Fraud prevention guidelines
Holiday rental accommodation
Misrepresentation guidelines
Price substantiation
Property management
Sale contracts
Trust accounts

Watch a video on the dos and don'ts of pricing real estate on YouTube
Watch a video on how to pick a good real estate agent on YouTube
Watch a video on real estate agents' responsibilities to landlords on YouTube
Watch a video on getting a fair go when renting - discrimination on YouTube