When you rent out a home in NSW and become a 'landlord', knowing your rights and responsibilities will help you avoid or resolve differences you may have with your tenant.
In this section, you will find information to help you understand what the tenancy laws in NSW mean for you, at the beginning, middle or end of a tenancy.
Landlords and agents must provide tenants with a copy of the New tenant checklist before they sign a residential tenancy agreement. Fines can be imposed if this is not done. You can print copies of the New tenant checklist for free from the Fair Trading website.
NSW tenants, landlords and property managers can use Fair Trading’s new dispute resolution service to resolve selected residential tenancy disputes.
The free voluntary service provides a convenient alternative to having residential tenancy matters heard by the NSW Civil and Administrative Tribunal (NCAT). The process is assisted by an experienced Fair Trading Officer who will aim to resolve the dispute through mutual agreement.
If Fair Trading cannot get the parties to agree to a resolution to a dispute, either party may lodge a claim with the NCAT.
For more information about this free service and to find out whether Fair Trading can look into your matter go to the Residential tenancy disputes page on the Fair Trading website.
Fair Trading also provides tenancy information support on its 13 32 20 hotline.
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