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Retirement villages 

A retirement village is any residential complex predominantly occupied by retired persons aged over 55 years who have entered into some form of contractual arrangement with the owner or operator of the village. There are approximately 595 retirement villages across NSW, accommodating more than 36,000 residents. Information on a range of topics can be found on the following pages:

Register of retirement villages

All retirement villages in NSW need to register that the land is being used as a retirement village. This is a requirement under the law and penalties may apply for failure to do so. New villages must be registered before the operator enters into any village contracts with residents.

Village operators need to complete Request form 11RN (Request to enter notification pursuant to Section 24A Retirement Villages Act 1999) available from the Land title dealing forms page of the Land and Property Information (LPI) website. On the Request form, the operator needs to identify the land (or the relevant part of the land) that is being used as a retirement village and the name of the retirement village. Registration is a once-only process. Upon registration, the relevant details become part of the public register of retirement villages available on Accommodation registers page.

The register will enable retirement villages to readily receive important information about changes to the laws or other relevant matters from Fair Trading.

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Register your building with nbn

To help prepare for the nbn™ network, a register has been set up to identify buildings where monitored fire alarm indicator panel or lift emergency phone services are installed. Registration will assist the migration of these services from the copper network, if this is needed, and ensure that these services continue to operate.

Retirement village operators should visit the nbn website to register their building.

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Where to get more information?

If you have any questions about the rights of prospective residents, residents or operators under the Act contact Fair Trading on 9895 0297.

Listen to information about your home and moving into a retirement village

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