The Home Building Act 1989 requires that insurers providing home warranty insurance in NSW be approved by the Minister for Fair Trading. The Minister may approve an insurer and the type of insurance they can provide after consultation with the Home Warranty Insurance Scheme Board. The approval granted by the Minister may be unconditional or subject to conditions.

The development of standard conditions of approval for insurers to provide home warranty insurance was overseen by the Home Warranty Insurance Scheme Board and commenced on 1 September 2004.

The following insurers are approved to sell home warranty insurance for residential building work under the NSW Home Building Act 1989.  For information on insurers that were previously approved to sell home warranty insurance, go to the Past approved insurers in NSW page.

Formerly known as Australian Unity General Insurance Limited (refer past approved insurers’ page).

Calliden Insurance Limited offers cover to individual builders, owner-builders and members of trade groups and associations, through insurance brokers and agents.  For further details regarding eligibility, contact Calliden’s authorised brokers.  View a list of approved brokers in PDF format (size: 37kb) or visit www.calliden.com.au.

Agents:

Buildsafe Insurance Brokers Pty Ltd
Tel: 1800 019 233
Website:  www.buildsafe.com.au

The Builders Insurance Broker
Tel: 1300 769 455
Website: www.buildersbroker.com.au

Claims:  02 9551 1111

Eligibility for building contractors, tradespeople and owner-builders can be obtained through CGU’s approved intermediaries (brokers). View a list of approved intermediaries in PDF format (size: 27kb) or call CGU direct:

Tel: 131 026
Email: Home.warranty@iag.com.au
Website: www.cgu.com.au/warranty/index.shtml

Important: CGU has announced its intention to cease issuing home warranty insurance policies from 1 December 2009. The insurer will not issue any new eligibilities to builders from 17 July 2009.

Insurers leave home warranty market

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Wesfarmers General Insurance Limited, trading as Lumley General, offers cover for building contractors, tradespeople and owner-builders. Further details regarding eligibility can be obtained through Lumley's approved brokers list. View a list of brokers in PDF format (size: 93kb).

An organisation associated with Lumley General, known as Australian Building Services (ABS), assists Lumley General to identify builders suitable to receive coverage, based on a system of quality assurance. For details, contact Lumley General.

Important: Lumley General has announced its intention to cease issuing home warranty insurance policies from 1 January 2010. The insurer will not issue any new eligibilities to builders from 1 July 2009 and will cease the renewal of current eligibilities held by builders from 1 November 2009.

Insurers leave home warranty market

For enquiries, contact:

 

PO Box 2764
Melbourne VIC 3001

 

Tel:  02 9248 1111 – Builders Eligibility and Claims Department, Sydney
Tel:  03 8627 4333 (Melbourne)
Fax: 03 8627 4312
Website: www.lumley.com.au

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QBE provides cover for building contractors, tradespeople and owner-builders. View a list of authorised brokers/ intermediaries in PDF format (size: 49kb) or call QBE for details.

Tel: 1300 790 723
Website: www.qbe.com

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Formerly known as Royal and Sun Alliance Insurance Australia Ltd.

Policies for building contractors and tradespeople can be obtained through their authorised brokers. View a list of brokers in PDF format (size: 420kb) or call Vero for details.

Tel (eligibility): 1800 772 729
Tel (claims): 1800 554 255
Fax: 1800 303 737
Website: www.vero.com.au

For further information and assistance regarding the Home Warranty Insurance Scheme, contact the Office of Fair Trading on 13 32 20.

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