Motor vehicle repair businesses in New South Wales are regulated by the Motor Vehicle Repairs Act. The Act requires all motor vehicle repair businesses to be licensed and the tradespeople working in those businesses to be certified. These functions are performed by NSW Fair Trading as well as a dispute resolution service between motor vehicle owners and repairers.
For information about the Fair Trading’s dispute resolution service go to Motor vehicle warranty and repair disputes in the consumer section of the website.
The NSW Government has moved to replace the Motor Dealers Act 1974 and the Motor Vehicle Repairs Act 1980 with simplified, consistent legislation providing greater consumer protection and a fair go for motor vehicle dealers and repairers. For more information, go to the Review of the regulation of motor vehicles page.