The NSW Fair Trading Complaints Register provides information about businesses that are the subject of 10 or more complaints received by Fair Trading in a calendar month. The Register is updated monthly and only includes complaints considered by Fair Trading to have been made by a real person, relating to a real interaction with a business.
As you browse through the Complaints Register, you’ll find the following information about the businesses listed:
From the September 2016 Complaints Register onwards, business location information is included. The location of the business:
For privacy reasons, the Register does not disclose any detailed information on a specific complaint, nor name any person who has made a complaint. Detailed information on how the Complaints Register works can be found in the Guidelines (PDF size: 240kb).