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Safety warning on Samsung washing machines 

21 May 2015

Minister responsible for Fair Trading Victor Dominello today issued a warning to consumers following another fire involving a Samsung top loader washing machine in NSW.

Mr Dominello said Samsung’s voluntary recall on six top loader washing machine models has been in place since April 2013.

“Wednesday’s fire at a property in Corlette, near Port Stephens, is the third in the last two months involving a Samsung washing machine,” Mr Dominello said. 

“I strongly urge all consumers with Samsung washing machines to check the model number of their appliance to ascertain if it is one of the six affected by the national recall.

“Affected consumers can contact Samsung's Product Safety Hotline on 1800 239 655 to arrange for a qualified technician to provide a free in-home service. In the interim, if your machine has not undergone repairs, it should not be left unattended during operation.”

Since the recall started about 42 per cent of potentially affected models in NSW have been serviced. Samsung advises that 144,451 affected machines were sold between 2010 and 2013 across Australia, including 55,553 in NSW.

Fires have been caused when water condenses on to an internal motor connection causing possible overheating.

Fire & Rescue NSW Fire Investigator, Station Officer Michael Forbes said: “These products are typically left unattended while in use, so the risk to people and property if the machine fails is real.

“I urge anyone with a Samsung top loading washing machine to check their appliance as a matter of priority. If you notice any smoke or smell coming out of the washing machine, turn it off at the power point. If a fire does occur, get out, stay out and call Triple Zero (000).”

The six model numbers affected are:

  •  SW75V9WIP/XSA
  •  SW65V9WIP/XSA

The Australian Competition and Consumer Commission (ACCC) is responsible for monitoring the result of the national recall. As a state based regulator, NSW Fair Trading is supporting the ACCC with its work.  

Model name details can be found on the back of the washing machine. Photographs of the six models can be found on the Fair Trading website. Important safety recall information is available at

Media contact: Matt Dawson 0427 145 575

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