Change text size:   Increase font size   Reduce font size  |   Print page:   Print this page
  |   Contact us   
 
businesses
English

Refunds, repairs and replacement 

The Australian Consumer Law (ACL) sets out the remedies consumers have available when they purchase defective goods or services from a business. The ACL also sets out how and when a refund, repair or replacement is provided.

Refunds for goods
Refunds for services
Providing compensation