Some people make pre-payments towards the cost of their funeral. There are two types of pre-paid funeral arrangements covered by the Funeral Funds Act 1979.
Small regular payments go towards part or all of a funeral service with a particular funeral director or provide money to go towards the cost of the service. Conditions may vary between funds and will be set out in detail in the fund's constitution.
This involves selecting a funeral director, making decisions about the type of funeral that you would like and then paying for that funeral at today’s prices, usually in one lump sum or several instalments. The money is then forwarded to a funeral fund registered with NSW Fair Trading and is considered an exempt asset for the purpose of calculating the pension.
There are a number of other funeral products available to consumers, for more information on these products visit the Other funeral products page.
The following rules are in place to protect consumers:
All pre-paid and contributory funeral funds in NSW must be registered with NSW Fair Trading.
To obtain information on how to register a funeral fund or to find out whether a fund is registered, contact NSW Fair Trading’s Registry Services on 1800 502 042 or download the application for registration of a funeral fund form.
If you have a problem, try and resolve it directly with the funeral director or fund.
If you are unsuccessful, contact Fair Trading on 13 32 20 or lodge a complaint online. We may be able to resolve the issue or refer you to another Government department for assistance.
Remember to keep all your paperwork and notes of everyone you speak to.
Get a free copy of Adobe Acrobat Reader so you can access PDF versions of our information.