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Standard fact sheet.
Large print fact sheet.

Guide dogs and other assistance animals 

Even if the strata scheme has a by-law that ban pets, assistance animals must be allowed. Assistance animals are specially trained, and usually certified by a training organisation to provide assistance to people with special needs. These can include people with sight or hearing impairment and those susceptible to seizures.

The owner must, if required by the owners corporation, provide evidence demonstrating that the animal is an assistance animal, as defined in the Disability Discrimination Act 1992 of the Commonwealth. Examples of evidence could include:

  • accreditation from a recognised assistance animal training body, or
  • a signed statement that the animal has been trained to assist a person with a disability and meet hygiene and behaviour standards for an animal in a public place.

A current or prospective resident can apply to the Tribunal if an owners corporation refuses to approve an assistance animal.

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