Change text size:   Increase font size   Reduce font size  |   Print page:   Print this page
  |   Contact us   

Resolving disputes in a strata scheme 

Most disputes in strata can be dealt with effectively in the early stages by discussing the issue.

Internal dispute resolution

Owners corporations may wish to set up their own internal dispute handling processes to deal with minor disputes.

The NSW Civil and Administrative Tribunal's expanded powers will help it ensure owners corporations can run more smoothly. These include removing members of the executive committee and the strata managing agent where necessary, and forcing elections of office holders.

For further information on procedures and options for resolving strata and community disputes through avenues other than mediation – see Strata and community disputes.


Mediation is a structured negotiation process in which a neutral and independent mediator assists parties in a strata or community scheme dispute to achieve a resolution. Mediation is the preferred way to resolve disputes once the parties involved have made every effort to resolve a dispute.

Any dispute that an order can be applied for under the Strata Schemes Management Act 2015 is suitable for mediation. This includes disputes relating to alterations to common property, appointment of managing agents, noise problems and validity of meetings.

For more information, visit the Strata and community mediation page.


View or download the following forms in PDF format:

Get a free copy of Adobe Acrobat Reader so you can access PDF versions of our information.