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Approved insurance agents 

From 1 October 2010 the following insurance agents are authorised to provide insurance on behalf of the NSW Home Building Compensation Fund for residential building work under the NSW Home Building Act 1989. For information on insurers previously approved to sell home warranty insurance (now replaced by the Home Building Compensation Fund), go to the Past approved insurers page.

Between 1 July and 30 September 2010 Vero Insurance Limited also issued certificates of insurance as an agent on behalf of the Home Building Compensation Fund. Vero ceased to be an agent from 1 October 2010.

Between 1 July 2010 and 30 September 2015 Calliden Insurance Limited also issued certificates of insurance as an agent on behalf of the Home Building Compensation Fund. Calliden cease to be an agent from 1 October 2015.

Residential Builders Underwriting Agency Pty Ltd (RBUA) 

RBUA provides insurance cover on behalf of the NSW Home Building Compensation Fund to builders and trade contractors through insurance brokers and binding intermediaries.

Claims and notifications

RBUA
Innovation Group (Claims Services) Pty Ltd
PO Box 7704 St Kilda Road
Melbourne VIC 8004

Tel: 1300 130 247
Fax: 1300 662 215

Email: rbua@au.innovation-group.com

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QBE Insurance (Australia) Limited 

QBE provides insurance cover on behalf of the NSW Home Building Compensation Fund to builders and trade contractors. 

QBE Insurance
GPO Box 82
SYDNEY NSW 2001

Enquiries: 1300 790 723
Claims: 133 723
Fax: 02 8227 8115

Email: builderswarranty@qbe.com
Website: www.qbe.com.au

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Calliden Insurance Limited 

Claims and notifications

Calliden Insurance Limited
Innovation Group (Claims Services) Pty Ltd
PO Box 7704 St Kilda Road
Melbourne VIC 8004

Tel: 1300 130 247
Fax: 1300 662 215

Email: cil@au.innovation-group.com

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Obtaining eligibility 

For details about how to obtain eligibility under the Home Building Compensation Fund, visit the Home Building Compensation Fund website.

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