Protecting consumers, tradespeople and businesses in NSW

Key topics
Check our licence registersRenew your motor vehicle trade certificateDomestic violence tenancy reforms

Licence check

The easy way to check the licence of a tradesperson or contractor before you engage them to do any work on your home or business.

Ending a tenancy

Info on breaking a lease early (including due to domestic violence), getting bonds back, retrieving goods, tenancy and real estate complaints.

Make a complaint

Have unresolved problems with businesses or trade? Make a complaint.

Licence classes & certificates

Find out about the different classes of building and trade licences and certificates

Quick links

Have your say

Comment on our public consultations
Product safety

Product recalls and unsafe product warnings etc.
Online tools & services

Licence checks online, FuelCheck, MyInspections and email newsletters.
Rental bonds online

Accessing Rental Bonds Online tool for tenants and real estate agents
Help centre

Find forms, fees, online tools, updates and more.
Register for an event

Book online to come to one of our events.
Report a scam

How to report a scam or cybercrime.

News

Trades & businesses

Findings from the 2019 Certifier audit program

19 August, 2019
They key findings from the 2019 audits of the certification activities of accredited certifiers.
Read more

Have your say on short-term rental accommodation reforms

14 August, 2019
Have your say on changes to short-term rental accommodation reforms.
Read more
Trades & businesses

Security of Payment laws start soon

06 August, 2019
Amendments to Security of Payment laws start on 21 October 2019.
Read more
See more news

Retirement Village Calculator

Understanding the financial costs of retirement village living.

FuelCheck

Download the FuelCheck app to get real-time fuel price information.

Building product use ban

Read about our ban on certain types of aluminium composite panel cladding.

What's happening

@scottieaf Hi Scottie you will need to read eBay and PayPal’s terms and conditions for further information about th… twitter.com/i/web/status/1…

@Jacobage Hi Jacob, Fair Trading does not deal with employment related matters. The agency you need to speak to is… twitter.com/i/web/status/1…

@TonyPot36708083 Hi Tony, thank you for raising your concern. This hostel is in Victoria. We are NSW Fair Trading a… twitter.com/i/web/status/1…

How to lodge a complaint with NSW Fair Trading (in Vietnamese language)

A 3 minute video in Vietnamese showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Mandarin language)

A 3 minute video in Mandarin showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Korean language)

A 3 minute video in Korean showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...