Protecting consumers, tradespeople and businesses in NSW

Key topics

News

Housing & Property

Opal Tower – Information for residents and landlords

05 January, 2019
Your rights and responsibilities following the Opal Tower evacuations
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Buying products & services

New powers for NSW Fair Trading

28 December, 2018
The NSW Government is providing the Commissioner for NSW Fair Trading with a new power to issue a ‘consumer guarantee direction’.
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Fair Trading warns consumers about storm damage

24 December, 2018
A warning that storms which cause significant damage are often followed by scammers who try to take advantage of vulnerable consumers.
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What's happening

@Jacobage Please call us on 13 32 20 between 8:30am - 5:00pm to discuss your enquiry and receive the most accurate informatio

@Jacobage Hi, as there are a number of elements to your query that we would need to clarify, we suggest you give us… twitter.com/i/web/status/1…

Our friends @SafeWork_NSW are holding free workshops on controlling exposure to crystalline silica dust. The worksh… twitter.com/i/web/status/1…

How to lodge a complaint with NSW Fair Trading (in Vietnamese language)

A 3 minute video in Vietnamese showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Mandarin language)

A 3 minute video in Mandarin showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Korean language)

A 3 minute video in Korean showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...