Protecting consumers, tradespeople and businesses in NSW

Key topics
COVID-19 (Coronavirus)Check our licence registersChanges to tenancy lawsReal estate industry reformsChanges to short-term accommodation

Interim moratorium on evictions

Information for tenants, landlords and agents

Licence check

The easy way to check the licence of a tradesperson or contractor before you engage them to do any work on your home or business.

Make a complaint

Have unresolved problems with businesses or trade? Make a complaint

Licence classes & certificates

Find out about the different classes of building and trade licences and certificates

Quick links

Have your say

Comment on our public consultations
Product safety

Product recalls and unsafe product warnings etc.
Online tools & services

Licence checks online, FuelCheck, MyInspections and email newsletters.
Rental bonds online

Accessing Rental Bonds Online tool for tenants and real estate agents
Help centre

Find forms, fees, online tools, updates and more.
Register for an event

Book online to come to one of our events.
Report a scam

How to report a scam or cybercrime.

News

Housing & Property

Realtor convicted of fraud to serve 12 months intensive correction order

24 May, 2020
Media release relating to the conviction of former director of Guncom Pty Ltd, Ms Alice Gaye Gunning on four breaches of the Property, Stock and Business Agents Act 2002.
Read more
Housing & Property

Real estate, property and tenancy law changes commence

25 March, 2020
Significant changes to residential tenancy and real estate and property laws have now started in NSW, following the commencement of major legislative reforms on 23 March 2020
Read more
Housing & Property

Have your say on real estate and property industry reforms

10 February, 2020
Read more
See more news

Retirement Village Calculator

Understanding the financial costs of retirement village living.

FuelCheck

Download the FuelCheck app to get real-time fuel price information.

Building product use ban

Read about our ban on certain types of aluminium composite panel cladding.

What's happening

Tenants experiencing financial hardship due to COVID-19 that aren't able to come to an agreement with their landlor… twitter.com/i/web/status/1…

Hi @JustDrew_2 if you are unable to resolve your issue with the trader, you can lodge a complaint through our websi… twitter.com/i/web/status/1…

@Byron_Shaw a business does not have to give you a refund if you change your mind about a purchase. A sign that sta… twitter.com/i/web/status/1…

How to lodge a complaint with NSW Fair Trading (in Vietnamese language)

A 3 minute video in Vietnamese showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Mandarin language)

A 3 minute video in Mandarin showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Korean language)

A 3 minute video in Korean showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...