Protecting consumers, tradespeople and businesses in NSW

Key topics
Check licence registersRenew your motor vehicle trade certificateDomestic violence tenancy reformsFree retirement village forums

Licence check

The easy way to check the licence of a tradesperson or contractor before you engage them to do any work on your home or business.

Ending a tenancy

Info on breaking a lease early (including due to domestic violence), getting bonds back, retrieving goods, tenancy and real estate complaints.

Make a complaint

Have unresolved problems with businesses or trade? Make a complaint.

Licence classes & certificates

Find out about the different classes of building and trade licences and certificates

Quick links

Have your say

Comment on our public consultations
Product safety

Product recalls and unsafe product warnings etc.
Online tools & services

Licence checks online, FuelCheck, MyInspections and email newsletters.
Rental bonds online

Accessing Rental Bonds Online tool for tenants and real estate agents
Help centre

Find forms, fees, online tools, updates and more.
Register for an event

Book online to come to one of our events.
Report a scam

How to report a scam or cybercrime.

News

Buying products & services

Buying goods and services through the NDIS

13 May, 2019
Tips to help you when purchasing good and services through the National Disability Insurance Scheme (NDIS).
Read more
Housing & Property

Book in for our free retirement village forums

08 May, 2019
NSW Retirement Village Ambassador Kathryn Greiner AO will be conducting a series of free forums across the state. Book your spot now.
Read more
Product safety

Safety warning on open flued gas space heaters

27 March, 2019
NSW Fair Trading has issued a public warning to check the safety of four open flued gas space heaters sold in NSW.
Read more
See more news

Retirement Village Calculator

Understanding the financial costs of retirement village living.

FuelCheck

Download the FuelCheck app to get real-time fuel price information.

Building product use ban

Read about our ban on certain types of aluminium composite panel cladding.

What's happening

Buying products and services through the National Disability Insurance Scheme (NDIS) can be confusing, especially i… twitter.com/i/web/status/1…

@retvilldotnet Hi Les, as mentioned yesterday, please give us a call on 13 32 20 so you can speak with a member of… twitter.com/i/web/status/1…

@retvilldotnet Hi Les, as there are a number of elements to your query that we would need to clarify, we suggest yo… twitter.com/i/web/status/1…

How to lodge a complaint with NSW Fair Trading (in Vietnamese language)

A 3 minute video in Vietnamese showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Mandarin language)

A 3 minute video in Mandarin showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Korean language)

A 3 minute video in Korean showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...