Protecting consumers, tradespeople and businesses in NSW

Key topics
Check licence registersRenew your motor vehicle trade certificateDomestic violence tenancy reformsFree retirement village forums

Licence check

The easy way to check the licence of a tradesperson or contractor before you engage them to do any work on your home or business.

Ending a tenancy

Info on breaking a lease early (including due to domestic violence), getting bonds back, retrieving goods, tenancy and real estate complaints.

Make a complaint

Have unresolved problems with businesses or trade? Make a complaint.

Licence classes & certificates

Find out about the different classes of building and trade licences and certificates

Quick links

Have your say

Comment on our public consultations
Product safety

Product recalls and unsafe product warnings etc.
Online tools & services

Licence checks online, FuelCheck, MyInspections and email newsletters.
Rental bonds online

Accessing Rental Bonds Online tool for tenants and real estate agents
Help centre

Find forms, fees, online tools, updates and more.
Register for an event

Book online to come to one of our events.
Report a scam

How to report a scam or cybercrime.

News

Housing & Property

Mascot Towers - Information for residents and landlords

18 June, 2019
Mascot Towers, 1-5 Bourke St, Mascot – Information for residents and landlords
Read more
Product safety

Stay safe this winter

11 June, 2019
Tips to help keep you safe this winter
Read more
Associations & co-operatives

Reporting changes for associations registered as charities with the ACNC

31 May, 2019
Reporting changes for NSW incorporated associations registered as charities with the Australian Charities and Not-for-profits Commission (ACNC) start on 1 October 2018.
Read more
See more news

Retirement Village Calculator

Understanding the financial costs of retirement village living.

FuelCheck

Download the FuelCheck app to get real-time fuel price information.

Building product use ban

Read about our ban on certain types of aluminium composite panel cladding.

What's happening

More than 200 people are admitted to hospital each year with burns caused by hot water bottles, don’t be one of the… twitter.com/i/web/status/1…

Rain, cold temperatures and heaters can all cause condensation to build up and mould to grow, which can lead to ser… twitter.com/i/web/status/1…

🚨🚨🚨 PUBLIC WARNING 🚨🚨🚨 we are urging consumers not to deal with Cars and Co on Victoria Road in Rozelle. We havtwitter.com/i/web/status/1…Tf4kP

How to lodge a complaint with NSW Fair Trading (in Vietnamese language)

A 3 minute video in Vietnamese showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Mandarin language)

A 3 minute video in Mandarin showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Korean language)

A 3 minute video in Korean showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...