Protecting consumers, tradespeople and businesses in NSW

Key topics
Trading on public holidaysCheck licence registersRenew your motor vehicle trade certificateDomestic violence tenancy reforms

Licence check

The easy way to check the licence of a tradesperson or contractor before you engage them to do any work on your home or business.

Ending a tenancy

Info on breaking a lease early (including due to domestic violence), getting bonds back, retrieving goods, tenancy and real estate complaints.

Make a complaint

Have unresolved problems with businesses or trade? Make a complaint.

Licence classes & certificates

Find out about the different classes of building and trade licences and certificates

Quick links

Have your say

Comment on our public consultations
Product safety

Product recalls and unsafe product warnings etc.
Online tools & services

Licence checks online, FuelCheck, MyInspections and email newsletters.
Rental bonds online

Accessing Rental Bonds Online tool for tenants and real estate agents
Help centre

Find forms, fees, online tools, updates and more.
Register for an event

Book online to come to one of our events.
Report a scam

How to report a scam or cybercrime.

News

Product safety

Safety warning on open flued gas space heaters

27 March, 2019
NSW Fair Trading has issued a public warning to check the safety of four open flued gas space heaters sold in NSW.
Read more
Housing & Property

Tenancy laws for victims of domestic violence have started

14 March, 2019
New tenancy reforms which improve and strengthen the protections for victims of domestic violence living in a rented property started on 28 February 2019.
Read more
Trades & businesses

Application to trade on Easter Sundays

05 March, 2019
We have received an application by Woolworths Jindabyne to trade on Easter Sundays 2019-21
Read more
See more news

Retirement Village Calculator

Understanding the financial costs of retirement village living.

FuelCheck

Download the FuelCheck app to get real-time fuel price information.

Building product use ban

Read about our ban on certain types of aluminium composite panel cladding.

What's happening

@correzpond if you wish, you can lodge a complaint with us online at ow.ly/ifZc30ovnoC or give us a call on 1… twitter.com/i/web/status/1…

Whatever your plans over Easter, have fun! We’ll be enjoying the break and will be back Tuesday. You can still lodg… twitter.com/i/web/status/1…

@protectmyright1 Hi there, please provide us with further information by lodging an official complaint. You can do… twitter.com/i/web/status/1…

How to lodge a complaint with NSW Fair Trading (in Vietnamese language)

A 3 minute video in Vietnamese showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Mandarin language)

A 3 minute video in Mandarin showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Korean language)

A 3 minute video in Korean showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...