Protecting consumers, tradespeople and businesses in NSW

Key topics

News

Housing & Property

New residential tenancy laws

18 October, 2018
Parliament has passed a series of amendments to the Residential Tenancies Act 2010.
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Fair Trading services

New strata mediation portal

12 October, 2018
Our new strata mediation portal makes lodging an application to get help with strata disputes quicker and easier than ever.
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Trades & businesses

Improving building certifier independence

02 October, 2018
Comment on the proposed changes to strengthen and simplify the building and certification system in NSW. Open until 30 October 2018.
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What's happening

@JonoHerrman Hi Jonathan, a registered Australian business advertising products or services can’t mislead consumers… twitter.com/i/web/status/1…

NSW Parliament has passed a series of changes to the Residential Tenancies Act. The changes will improve protection… twitter.com/i/web/status/1…

@sultansofoink The first step is to contact the business the goods were purchased from to discuss the issue. If you… twitter.com/i/web/status/1…

How to lodge a complaint with NSW Fair Trading (in Vietnamese language)

A 3 minute video in Vietnamese showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Mandarin language)

A 3 minute video in Mandarin showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Korean language)

A 3 minute video in Korean showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...