Protecting consumers, tradespeople and businesses in NSW

Key topics

News

Product safety

Warning over lead in Hashmi eyeliner

21 September, 2018
Information on the Hashmi eyeliner recall after testing of these products showed dangerous lead content.
Read more
Associations & co-operatives

Reporting changes for associations registered as charities with the ACNC

10 September, 2018
Reporting changes for NSW incorporated associations registered as charities with the Australian Charities and Not-for-profits Commission (ACNC) start on 1 October 2018.
Read more
Trades & businesses

Changes to gas and electricity consumer safety laws

01 September, 2018
The Gas and Electricity (Consumer Safety) Act 2017 and supporting Gas and Electricity (Consumer Safety) Regulation 2018 commenced on 1 September 2018.
Read more

What's happening

Do you have a problem with a product or service you purchased from an online platform, like Uber or Airbnb? There a… twitter.com/i/web/status/1…

RT @auspost: Please be aware that fraudulent SMSs that look like they are sent by Australia Post are being sent to Australians offering fak

RT @ACCCProdSafety: Injury / death risk from electric shock – Gregory Machinery #recalls Woodman DP-CH-18/1 Floor and Bench Drill Press Mo

Moving into a retirement village?

Moving into a retirement village? Our calculator makes it easier to work out the financial costs and to compare villages.

Sharing Economy – Advertising

A short video which focuses on advertising in the sharing economy and what a trader's responsibilities are in those situations.

Sharing Economy - Cancellations

A short video which focuses on situations in the sharing economy where cancellations can happen and what your rights are in those situations.