Information for tenants and landlords on renting.
Information on buying and selling different types of property.
Useful information before you renovate, extend or repair your existing home.
Details of the Voluntary Purchase and Demolition Program for homes in NSW found to contain loose-fill asbestos insulation.
Helping you understand how to qualify as a property professional, run a property business, and your responsibilities when managing properties.
This section outlines the rights and responsibilities of residents, prospective residents and operators. Please select from the choices below.
Covers living in strata schemes and other types of community living including retirement villages, boarding houses, land lease communities and others.
Details of the strata building bond and inspections scheme.
Information for owners, tenants, strata managers and real estate agents on the issues of aluminium cladding and fire safety.
Information to help you be a licensed tradesperson.
Information about the essentials of being part of the building and construction industry.
Helping you to run your business, including specific industries like conveyancing, motor trades and building certifiers
Learn about your rights and what to do if a product you purchased isn’t quite right. Select a tile below to get started.
Learn about your rights and what to do if a service you purchased isn’t quite right. Select one of the tile below to get started.
Information on different ways you can pay for products and services. Select one of the tiles below to get started.
Our laws guarantee your right to repairs, replacements and refunds. You have these guarantees even if you do not have a warranty. Select a tile below to get started
When you’re entitled to a repair, replacement or refund.
Every day in NSW, people are admitted to hospital with injuries caused by items purchased for use in and around the home. Select a tile below to get started.
Information on the different types of pricing, and what to do if you have a problem
Types of scams and cybercrime, how to report them, getting help and tips to stay safe.
Advertising is an effective way to attract customers, but the law says advertising must be truthful and easy to understand. Click on a tile below to get started.
Information on buying a car, including finance and vehicle inspections.
Motor vehicle repairs, maintenance and fees
Information about regulations for vehicles including autogas and bull bars.
Motor vehicle links, address and contact numbers
Information for people running or wanting to run an association in NSW.
Find out how to start and run a co-operative in NSW.
Helping you to get started on setting up a charity.
Information on the reasons why charities are created.
Understanding what you need to do to get a licence to raise funds for a charity.
The rules you must follow when you are raising funds for a charity.
Information on commercial gaming including card jackpot, promotional raffles, tipping competitions and trade promotion lotteries.
Information on community gaming including charity and non-for-profit games.
The easy way to check the licence of a tradesperson or contractor before you engage them to do any work on your home or business.
Info on breaking a lease early (including due to domestic violence), getting bonds back, retrieving goods, tenancy and real estate complaints.
Have unresolved problems with businesses or trade? Make a complaint.
Find out about the different classes of building and trade licences and certificates
Comment on our public consultations
Product recalls and unsafe product warnings etc.
Licence checks online, FuelCheck, MyInspections and email newsletters.
Accessing Rental Bonds Online tool for tenants and real estate agents
Find forms, fees, online tools, updates and more.
Book online to come to one of our events.
How to report a scam or cybercrime.
Understanding the financial costs of retirement village living.
Download the FuelCheck app to get real-time fuel price information.
Read about our ban on certain types of aluminium composite panel cladding.
@showcallcrewing if you have tried to resolve the issue with the trader without success, you can lodge a complaint… twitter.com/i/web/status/1…
Honda and Mitsubishi are recalling 42,000 vehicles manufactured between 1996 and 2000 due to a serious safety conce… twitter.com/i/web/status/1…
@VoteArjay when a business advertises products for sale they can’t mislead consumers about the price, value or qual… twitter.com/i/web/status/1…
A 3 minute video in Vietnamese showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...
A 3 minute video in Mandarin showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...
A 3 minute video in Korean showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...