Gift card reforms

We’ve put together some useful information to help you inform customers of the changes to gift card laws. You can either:

  • download and use the information provided, or
  • adapt the information to your own style.

In-store notice

The notice for customers states that gift cards sold in NSW from 31 March 2018 must have a three-year minimum expiry period and post-purchase admin fees are prohibited.

Guide for businesses selling one type of gift card

This quick guide outlines the new laws and details what information your staff need to give to customers.

Guide for businesses selling multiple gift card types

This quick guide outlines the new laws, includes a list of excluded cards, and details what information your staff need to give to customers.

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