Clothing and textiles

Certain labelling requirements are in place for clothing and textiles sold in NSW.

This includes care labelling and fibre content labelling, so you know what kind of item you are buying and how to care for it. These mandatory information standards are outlined below.

This page includes information on:

Care labelling

Under Australian Consumer Law, clothing and textile products should include appropriate instructions to help you care for and use the item. This is called ‘care labelling’.

Care labels give consumers prior knowledge of any additional costs (such as dry cleaning) in the ongoing care of the clothing or textile item before purchase. They also allow consumers to maximise the useful life of the product and avoid damage (such as dyes running).

Care labels must be:

  • written in English
  • legible
  • appropriate and adequate for the care of the item (so it is not damaged when the instructions are followed).

For more information on the care labelling information standard, including exclusions, refer to the Australian Competition and Consumer Commission website.

Fibre content labelling

This is an additional mandatory information standard for clothing and textiles sold in NSW. The fibre content labelling information standard requires textile products sold in NSW to comply with Australia/New Zealand standards:

  • AS/NZS 2622: Textile products – Fibre content labelling
  • AS/NZS 2392: Textiles – Labelling of clothing, household textiles and furnishings
  • AS/NZS 2450: Textiles – Natural and man-made fibres – Generic names.

This means clothing and textile labels must list the generic name of each fibre in the item in descending order of dominance – either with or without its relevant percentage. For example, 80% cotton, 15% wool, 5% polyester.

For further information, see Division 2 of the Fair Trading Regulation 2012 and Standards Australia.

Have a problem?

  1. Contact the business in the first instance and explain the problem. We have tips and sample letters to help you take the first step.
  2. If you’re unable to resolve the matter with the business, you can contact us for help on 13 32 20, or make a complaint online.

Further information

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Who enforces Australian Consumer Law

The following agencies enforce provisions relating to consumer goods and services:

The Australian Securities and Investments Commission (ASIC) is responsible for financial products and services.

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