Conduct of services
If you’re unhappy with the treatment you received from a medical practitioner, you can direct your complaints to the Health Care Complaints Commission which investigates complaints against government and non-government:
- health providers - doctors, nurses, pharmacists, dentists
- services - ambulance, community health
- institutions - public, private and psychiatric hospitals, nursing homes.
For further information contact the Commission on:
Medicare Australia, which is the national health care system in Australia, provides a rebate for scheduled fees. For more information, call (02) 6124 6333 or visit www.medicareaustralia.gov.au
In some cases, NSW Fair Trading can assist, call 13 32 20 for more information.