Gas appliance safety

Important information about using gas appliances safely

Only purchase and use approved gas appliances that display these safety standard markings on the packaging or the appliance.

Always have a licensed gas fitter install, repair, regularly service gas appliances as per the manufacturer’s instructions.

You can find out if the gas fitter is licenced by conducting a licence check online.

Choose gas appliances with flame-failure devices, which cut off the gas if the flame is accidentally extinguished

Don't use portable or unflued gas devices indoors, unless they are approved for indoor use.

Portable butane lunch box cookers

  • Use according to the manufacturer’s instructions.
  • Check if your model of cooker has been suspended or recalled.

Gas leaks and emergencies

A gas leak in a confined area can cause:

  • nausea
  • dizziness
  • asphyxiation
  • fire or explosion.

If theres an emergency or a life-threatening situation, call triple zero (000) immediately.

If you smell gas, stay calm and:

  • turn off your gas appliances
  • open all doors and windows
  • turn off your gas cylinder or gas supply and isolate your power supply
  • evacuate the area.

Don't use lighters or matches to ignite gas appliances or to detect a gas leak.

If a gas leak continues, call your gas supplier or a licensed gas fitter.

Portable LPG heaters

These can produce large amounts of carbon monoxide (a toxic gas), so don't use them indoors.

Before storing a heater indoors:

  • disconnect and remove the gas cylinder
  • have your heater serviced regularly
  • follow the manufacturer’s instructions
  • keep the heater away from people and combustible materials and place it on a stable, level surface
  • homeowners with an inbuilt open flued/space heater should check for negative pressure and carbon monoxide spillage as part of your appliances regular servicing
  • check the condition of connecting hoses by conducting a leak test with soapy water before use
  • ensure appliances are suitable for the correct type of gas. Some appliances use natural gas and others use LPG.

Outdoor use

All non-portable gas appliances or installations must be carried out by a licensed gas fitter.

LPG is gas in a liquid form under high pressure. Be careful when storing, using and transporting LPG cylinders.

  • Check cylinders regularly for damage, malfunction and leaks (a rotten egg smell).
  • Carry and store cylinders upright at all times.
  • Check valves are tightly turned off. Insert a POL valve plug in the cylinder when not in use.
  • Have an approved test station repair or replace cylinder valves if needed.
  • Keep cylinders away from heat and direct sunlight.

Safe use of gas cylinders

When using a cylinder with a low-pressure gas device, use a regulator to control the pressure.

If you're not sure how to do this, ask the manufacturer or your gas supplier.

  • Don't use damaged or corroded cylinders.
  • Don't use out of date cylinders. All cylinders have a service life of ten years. The date is stamped on the base or neck of the cylinder.
  • When you've finished using the device, make sure the regulator hose is empty of gas. To do this, turn off the cylinder valve while the gas device is still operating. Then turn off the gas device valve.

Exchanging or refilling cylinders

LPG cylinders can be refilled or exchanged at your local LPG retailer.

  • Before you purchase a cylinder or accept an exchange cylinder, make sure it has a valve plug fitted.
  • To be refilled, a cylinder must have a valid 10-year stamp.
  • Don't refill your own gas cylinder. Only trained people using special equipment can do this safely.

Transporting cylinders

Transporting gas cylinders in enclosed vehicles can pose a safety risk.

  • Don't carry a cylinder greater than 9 kg in an enclosed vehicle.
  • You can transport up to 2 cylinders (totalling 9 kg or less) at a time in an enclosed vehicle.
  • When transporting cylinders, secure them upright in the vehicle, preferably in the boot, with a plug firmly fitted in the POL valve.

Disposing of gas cylinders

You can dispose of cylinders safely at approved gas cylinder test stations, some council refuse centres and some gas suppliers.

Moving gas cylinders

Most removalist companies won't transport gas cylinders.

Some gas suppliers operate an exchange system that allows you to surrender a cylinder in one city and obtain a voucher for a replacement in another city.

To retain a cylinder, have it certified as gas free by a gas supplier or approved cylinder test station.

Dial Before you Dig

Before starting any excavation works call Dial Before You Dig on 1100 during business hours.

This free service provides the location of all relevant underground networks within two working days.

Visit for more information.

Around the yard

Underground consumer gas pipes on a property can be located by service location technicians utilising specialist locating equipment.

Gas Education

Under Section 67 of the Gas Supply Act 1996, a person mustn't alter or otherwise interfere with a meter connected to a network operator’s distribution pipeline or distribution system unless authorised to do so by the network operator.

This includes disconnection when carrying out full demolition.

Penalties apply for failure to comply.