Food, beverages and therapeutic goods

Ingredients labelling

The NSW Food Authority requires all food to be appropriately labelled. The NSW Food Authority has established a Consumer and Industry Contact Centre to respond to queries and complaints about food safety and labelling in NSW.

NSW Food Authority
6 Avenue of the Americas Newington NSW 2127
PO Box 6682 Silverwater NSW 1811
Telephone: 1300 552 406
Email: contact@foodauthority.nsw.gov.au
Website: www.foodauthority.nsw.gov.au

'Use by' dates

Most pre-packed food in NSW is required to have some form of 'use by' or 'best by' label. It’s the responsibility of retailers to make sure that any food sold is not contaminated and is fit for consumption The Australia New Zealand Food Standards Code includes requirements governing 'use-by-dates'.

Food Standards Australia New Zealand
Boeing House
55 Blackall Street
Barton ACT 2600
Telephone: (02) 6271 2222
PO Box 7186
Canberra BC ACT 2610

Email address:
Information Officer: info@foodstandards.gov.au
Standards Management Officer: slo@foodstandards.gov.au
Reception: reception@foodstandards.gov.au
Industry Help Desk: advice@foodstandards.gov.au

Ingredients additives

Particular additives can only be used in specific foods after they have been evaluated and recommended for use in that food. Contact the Food Standards Australia New Zealand for more information:

Telephone: (02) 6271 2222 or 1300 652 166
Website: www.foodstandards.gov.au
Address:  Boeing House, 55 Blackall St, Barton ACT 2600
(PO Box 7186, Canberra BC ACT 2610)

Quality of food products

The NSW Food Authority has established a Consumer and Industry Contact Centre to respond to queries and complaints about food safety and labelling in NSW.

NSW Food Authority
Email: contact@foodauthority.nsw.gov.au
Website: www.foodauthority.nsw.gov.au

Therapeutic goods

The TGA is responsible for ensuring that therapeutic goods available for supply in Australia are safe and fit for their intended purpose. These include goods Australians rely on every day, such as vitamin tablets and sunscreens, through to goods used to treat serious conditions, such as prescription medicines, vaccines, blood products and surgical implants.

The Therapeutic Goods Administration is responsible for the regulation of medicines, complementary medicines, medical devices, products to test for various diseases or conditions and vaccines and blood products, including the manufacture and advertising of these products, and wants to hear about any safety issues or accidents involving these products.  To report a problem or to get more information, call 1800 020 653 or visit the website.

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