Fair Trading Regulation

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  • The Issue

    Consultation period: 01/07/2019 5:00 pm to 29/07/2019 11:59 pm

    What’s this about?

    The existing Fair Trading Regulation 2012 is due for automatic repeal on 1 September 2019.  We are proposing  to remake the Regulation with some changes.

    The new Regulation will:

    • provide information standards relating to
      • fuel price signs at service stations
      • funeral service providers
    • mandate the industry code of conduct for motor vehicle insurers and repairers
    • provide some exceptions relating to gift card expiry date requirements
    • update the penalties payable for offences  under the Australian Consumer Law and the Fair Trading Act.

    A draft Fair Trading Regulation 2019 (the Regulation) and accompanying Regulatory Impact Statement  are now available for public consultation. The proposed Regulation supports the Fair Trading Act 1987 (the Act).

    Next steps

    1. We are seeking feedback on the proposed regulation from 26 June 2019 to 24 July 2019.
    2. Once the consultation period has ended, the feedback will be analysed and the draft Regulation will be amended if required.
  • Milestones

    • June 2019 – Consultation on proposed Regulation begins
    • 17 July 2019 – Deadline for feedback
    • 1 September 2019 – new Regulation commences

Have your say


Days remaining for your submission: 0 (of 0)
Submissions close:

We invite you to tell us your views by using our online form. You don't have to answer every question but your submission needs to address the specific issues raised in the documents and where possible provide evidence to support your feedback (eg are there any reports or papers you can refer to?).

If you can't use our online form, you can email your submission to policy@finance.nsw.gov.au. We will publish your submission if not told otherwise.

If you can't provide your submission electronically, you can send your submission by mail to:

Fair Trading Regulation consultation
Regulatory Policy, Better Regulation
Department of Customer Service
2-24 Rawson Place