Retirement village exit entitlements and recurring charges cap

Submission cover sheet

  • Name of organisation or individual making this submission

    Rhonda Rowan

  • Authorised delegate/contact person

    Rhonda Rowan

  • Position

  • Organisation

Questions on possible options

  1. Is the description of the ‘Sydney Metropolitan Area’ appropriate? If not, why not, and what areas should be included or excluded?

    Yes

  2. Are the proposals for appointing a valuer, to determine the value of the property, necessary and appropriate?

    No

  3. Where residents wish to sell their residence on their own terms, under what circumstances should they be able to opt in or opt out of the exit entitlement provision?

    When the property is sold within a reasonable amount of time

  4. What issues should the Tribunal take into account when considering whether or not the operator has done everything in their power to enable the sale of a premises?

    How long did it take to refurbish the unit and how was it marketed

  5. Are there any additional circumstances the Tribunal should be able to take into account when considering a hardship application from an operator?

    The hardship of the residents and their families should also be taken into account

  6. Are there any other factors that could affect the setting of a ‘trigger point’?

  7. Would any of the current provisions in Victoria and South Australia as set out in Appendix A (in the discussion paper), be of benefit to NSW residents of retirement villages?

    Possibly

  8. Can you think of any other benefits or costs of this proposal? What are they?

    No

  9. As with residents with a non-registered interest, should the ‘trigger’ to commence the 42-day period begin when the resident permanently vacates the premises?

    Yes

  10. Should one or both of the proposals be ‘grandfathered’? If not, please provide your reasons.

    This is discriminating to the 55000 NSW residents who are already in a retirement village

  11. Please provide any further comments on the reforms.

    How can the NSW government back out of the promise that was made by the Minister Matt Kean to members of the RVRA in an open letter to membes

At our discretion we may remove parts of submissions because of length, content, appropriateness or confidentiality (privacy) reasons.

Website https://www.fairtrading.nsw.gov.au

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