06-11-2018
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  • Housing & property

    Renting

    Information for tenants and landlords on renting.

    Buying & selling property

    Information on buying and selling different types of property.

    Building & renovating

    Useful information before you renovate, extend or repair your existing home.

    Loose-fill asbestos insulation

    Details of the Voluntary Purchase and Demolition Program for homes in NSW found to contain loose-fill asbestos insulation.

    Property professionals

    Helping you understand how to qualify as a property professional, run a property business, and your responsibilities when managing properties.

    Retirement villages

    This section outlines the rights and responsibilities of residents, prospective residents and operators. Please select from the choices below.

    Strata and community living

    Covers living in strata schemes and other types of community living including retirement villages, boarding houses, land lease communities and others.

    Strata building bond and inspections scheme

    Details of the strata building bond and inspections scheme.

    Fire safety and external wall cladding

    Information for owners, tenants, strata managers and real estate agents on the issues of aluminium cladding and fire safety.

  • Trades & businesses

    Licensing & qualifications

    Information to help you be a licensed tradesperson.

    Construction & trade essentials

    Information about the essentials of being part of the building and construction industry.

    Business essentials

    Helping you to run your business, including specific industries like conveyancing, motor trades and building certifiers

  • Buying products & services

    Buying products

    Learn about your rights and what to do if a service you purchased isn’t quite right.
    Select a tile below to get started.

    Buying services

    Learn about your rights and what to do if a service you purchased isn’t quite right.
    Select one of the tile below to get started.

    Ways to shop and pay

    Information on different ways you can pay for products and services.
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    Guarantees, contracts & warranties

    Our laws guarantee your right to repairs, replacements and refunds. You have these guarantees even if you do not have a warranty. Select a tile below to get started

    Repairs, replacements & refunds

    When you’re entitled to a repair, replacement or refund.

    Product & service safety

    Every day in NSW, people are admitted to hospital with injuries caused by items purchased for use in and around the home. Select a tile below to get started.

    Pricing

    Information on the different types of pricing, and what to do if you have a problem

    Scams and cybercrime

    Types of scams and cybercrime, how to report them, getting help and tips to stay safe.

    Advertising

    Advertising is an effective way to attract customers, but the law says advertising must be truthful and easy to understand. Click on a tile below to get started.

  • Cars & other vehicles

    Buying & selling a car

    Information on buying a car, including finance and vehicle inspections.

    Repairs & maintenance

    Motor vehicle repairs, maintenance and fees

    Vehicle certificates & regulations

    Information about regulations for vehicles including autogas and bull bars.

    Motor vehicle links & contacts

    Motor vehicle links, address and contact numbers

  • Associations & co‑operatives

    Associations

    Information for people running or wanting to run an association in NSW.

    Co-operatives

    Find out how to start and run a co-operative in NSW.

  • Charitable fundraising

    Starting a charity

    Helping you to get started on setting up a charity.

    Charitable purpose

    Information on the reasons why charities are created.

    Intention to fundraise

    Understanding what you need to do to get a licence to raise funds for a charity.

    Fundraising controls

    The rules you must follow when you are raising funds for a charity.

  • Games of chance

    Commercial gaming

    Information on commercial gaming including card jackpot, promotional raffles, tipping competitions and trade promotion lotteries.

    Community gaming

    Information on community gaming including charity and non-for-profit games.

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