Information for tenants, landlords and agents on renting.
Information on buying and selling different types of property.
Useful information before you renovate, extend or repair your existing home.
Details of the Voluntary Purchase and Demolition Program for homes in NSW found to contain loose-fill asbestos insulation.
Helping you understand how to qualify as a property professional, run a property business, and your responsibilities when managing properties.
This section outlines the rights and responsibilities of residents, prospective residents and operators. Please select from the choices below.
Covers living in strata schemes and other types of community living including retirement villages, boarding houses, land lease communities and others.
Information for owners, tenants, strata managers and real estate agents on the issues of aluminium cladding and fire safety.
Set up to protect home owners and rectify defective building work early in the life of high-rise strata buildings.
Information to help you be a licensed tradesperson.
Information about the essentials of being part of the building and construction industry.
Helping you to run your business, including specific industries like conveyancing, motor trades and building certifiers
Learn about your rights and what to do if a product you purchased isn’t quite right. Select a tile below to get started.
Learn about your rights and what to do if a service you purchased isn’t quite right. Select one of the tile below to get started.
Information on different ways you can pay for products and services. Select one of the tiles below to get started.
Our laws guarantee your right to repairs, replacements and refunds. You have these guarantees even if you do not have a warranty. Select a tile below to get started
When you’re entitled to a repair, replacement or refund.
Every day in NSW, people are admitted to hospital with injuries caused by items purchased for use in and around the home. Select a tile below to get started.
Information on the different types of pricing, and what to do if you have a problem
Types of scams and cybercrime, how to report them, getting help and tips to stay safe.
Advertising is an effective way to attract customers, but the law says advertising must be truthful and easy to understand. Click on a tile below to get started.
Information on buying a car, including finance and vehicle inspections.
Motor vehicle repairs, maintenance and fees
Information about regulations for vehicles including autogas and bull bars.
Motor vehicle links, address and contact numbers
Information for people running or wanting to run an association in NSW.
Find out how to start and run a co-operative in NSW.
Helping you to get started on setting up a charity.
Information on the reasons why charities are created.
Understanding what you need to do to get a licence to raise funds for a charity.
The rules you must follow when you are raising funds for a charity.
Information on how to run an Art Union in NSW
Information on how to run housie and bingo gaming activities in NSW.
Information on draw lotteries, no-draw lotteries, mini number lotteries, progressive lotteries and free lotteries
Information on how to run a sweep or calcutta in NSW.
Information on running trade promotional lotteries including authority, prizes, advertising, rules and record keeping.
Information on promotional raffles including authority, prizes, tickets, advertising rules and record keeping.
Check if your community gaming is eligible
Do not refresh this form. You must use this link for each application.
If you are seeking access to any personal information (including your own), you will need to provide proof of identity. Please provide a copy of one of the following:
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If the information you have requested is released to you and would be of interest to other members of the public, details about your application may be recorded in the agency's disclosure log. This is published on the agency's website. No personal information will be published on the disclosure log.
You may be asked to pay processing charges of $30.00 an hour for the time required to complete your application. If required, you will be advised in writing. Some applicants may be entitled to a 50% reduction of processing charges on the grounds of personal financial hardship, or if the information sought is of special interest to the general public. Note: The discount does not apply to the $30.00 application fee that is required to be provided upon completion of this form.
The Department of Customer Service respects your privacy and is committed to protecting your personal information. We operate in accordance with the provisions of the Privacy and Personal Information Protection Act 1998. The purpose of collecting the information requested within this form, is to allow our agency to process your access application under the Government Information (Public Access) Act 2009. The information will be reviewed and held by the Right to Information Team, and will not be shared with any third parties without your consent. All information provided will be treated confidential. Please see our Privacy Management Plan for further details.
If you require assistance lodging this application you may call the GIPA team on 13 10 50 or send an email to email@example.com..
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