Seniors

NSW Fair Trading is committed to supporting seniors with up-to-date information about their consumer rights and how to deal with unscrupulous operators.

Download the Seniors guide

Do you prefer to have printed resources rather than browsing the web? You can download the Seniors guide  PDF, 1816.26 KBand read about your consumer rights in NSW. If you are a service provider, you can order bulk copies of the Seniors guide.

Free community talks

Are you looking for an expert speaker for your next community event, seminar, conference, workshop or info session? Our experienced staff can present on the consumer topics relevant to your group. For details, email FairTradingSeminars@finance.nsw.gov.au or call 13 32 20.

Videos on consumer topics

You can view a range of videos on consumer topics such as moving into a retirement village, buying or selling a home and general consumer information on the Fair Trading YouTube channel. A number of the videos are also available in community languages.

Free 'My Place' info session

We are dedicated to delivering innovative compliance and education services in communities and towns around NSW. To find out when we are going to be visiting your local area, visit the My Place program page.

Stay informed

Keep up-to-date on product recalls, consumer warnings, changes to consumer laws and more via our RSS feed, Twitter, Facebook or our enewsletter and email alerts.

Need a loan?

The 'No Interest Loans Scheme' offers loans of up to $1,200 for essential household goods and medical needs. Go to the No Interest Loans Scheme website or call 1800 509 994 to find out more.

Useful information for seniors

We can also help you with information and advice on a range of consumer topics including:

How to contact us

There are a number of ways to contact Fair Trading. Visit our contact us page.

 
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