NSW Fair Trading has a range of information available which is of particular relevance to young people, covering topics to help you make informed consumer decisions when doing things like buying a car, entering contracts and renting.
Cars – Buying a car can be an exciting, but daunting task. Make sure you follow the right steps and a checklist before making a purchase.
Contracts – A contract is a legally binding agreement between two or more people that can be between the customer and retailer or 2 businesses. Make sure you understand how contracts work and what to look for before signing one.
Mobile phones – There are a lot of factors to consider when getting your first mobile phone, from whether to get a pre-paid plan or a contract to what the best call rates are. Make sure you have a good grasp of the mobile phone landscape before choosing an option.
Refunds – As a consumer, you are entitled to refunds in certain circumstances for products or services you have purchased. Know your rights.
Renting – As a tenant, you have rights when entering into a rental agreement. It is important for you to know these to avoid any detrimental situations.
Scams – A scam is designed to trick you into giving away your money or your personal details. Scams succeed because they look like the real thing and appeal to your needs and desires. Know what to look for.
Shopping – As a consumer, there are many different ways to purchase a product or service. Depending on the circumstance, the rules may be different for each purchase decision so it’s important to know your consumer rights to avoid the wrong outcome.
Warranties – A warranty is a voluntary promise offered by the person or business who sold the product or service to you. Once you buy the product or service, the promise becomes a right that can be enforced under the Australian Consumer Law (ACL).