Protecting consumers, tradespeople and businesses in NSW

Key topics

News

Associations & co-operatives

Reporting changes for associations registered as charities with the ACNC

10 September, 2018
Reporting changes for NSW incorporated associations registered as charities with the Australian Charities and Not-for-profits Commission (ACNC) start on 1 October 2018.
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Trades & businesses

Changes to gas and electricity consumer safety laws

01 September, 2018
The Gas and Electricity (Consumer Safety) Act 2017 and supporting Gas and Electricity (Consumer Safety) Regulation 2018 commenced on 1 September 2018.
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Buying products & services

New data available on the Complaints Register

30 August, 2018
Information on the latest monthly release of complaints data.
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What's happening

You’re a part of the sharing economy if you book online or through an app for services such as ride sharing, accomm… twitter.com/i/web/status/1…

RT @ACCCProdSafety: Injury risk – Military1st #recalls Highlander Luggage Elastics (76x8) black. Does not have appropriate safety warning

New gas and electricity consumer safety laws started on 1 September. The laws bring together previous separate elec… twitter.com/i/web/status/1…

Moving into a retirement village?

Moving into a retirement village? Our calculator makes it easier to work out the financial costs and to compare villages.

Sharing Economy – Advertising

A short video which focuses on advertising in the sharing economy and what a trader's responsibilities are in those situations.

Sharing Economy - Cancellations

A short video which focuses on situations in the sharing economy where cancellations can happen and what your rights are in those situations.