News

Product safety

Proposed ban on the use of certain types of aluminium composite panels

10 August, 2018
The Commissioner is giving notice of her intention to impose building product use ban for aluminium composite panels with a core comprised of greater than 30% polyethylene by mass
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Fair Trading services

Have your say on changes to empower consumers and small businesses

08 August, 2018
The NSW Government is seeking feedback on a range of possible reforms that are designed to facilitate easy and transparent trading.
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Buying products & services

New powers for NSW Fair Trading

08 August, 2018
The NSW Government is proposing to provide the Commissioner for NSW Fair Trading with a new power to issue a ‘consumer guarantee direction’.
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What's happening

@astsc92 Hi Aston, from the sound of the issues you have raised, your concerns would be more appropriately dealt wi… twitter.com/i/web/status/1…

@simplebutgood When Fair Trading receives a complaint we do try to achieve a resolution for the customer but we als… twitter.com/i/web/status/1…

@TrafficAct_Digi if you have tried to resolve the issue with the trader without success, you can lodge a complaint… twitter.com/i/web/status/1…

Moving into a retirement village?

Moving into a retirement village? Our calculator makes it easier to work out the financial costs and to compare villages.

Sharing Economy – Advertising

A short video which focuses on advertising in the sharing economy and what a trader's responsibilities are in those situations.

Sharing Economy - Cancellations

A short video which focuses on situations in the sharing economy where cancellations can happen and what your rights are in those situations.