Protecting consumers, tradespeople and businesses in NSW

Key topics

News

Housing & Property

New retirement village laws

14 December, 2018
Retirement village residents and their families will be better protected under new legislation that passed Parliament in November 2018.
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Buying products & services

New powers for NSW Fair Trading

28 November, 2018
The NSW Government is providing the Commissioner for NSW Fair Trading with a new power to issue a ‘consumer guarantee direction’.
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Trades & businesses

Renew your motor vehicle trade certificate

16 November, 2018
Motor vehicle tradesperson certificates (MVTC) used to be for life but that's no longer the case. Since 2014, your certificate needs to be renewed every 3 years. This three-yearly
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What's happening

@deancollins The new mandatory break fee will not apply to pre-existing agreements entered into before the new laws… twitter.com/i/web/status/1…

Toppling furniture and televisions kill at least one child every year. An estimated 2,600 Australians receive hospi… twitter.com/i/web/status/1…

Toppling furniture and televisions kill at least one child every year. It’s easy and affordable to secure furniture… twitter.com/i/web/status/1…

How to lodge a complaint with NSW Fair Trading (in Vietnamese language)

A 3 minute video in Vietnamese showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Mandarin language)

A 3 minute video in Mandarin showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Korean language)

A 3 minute video in Korean showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...