Protecting consumers, tradespeople and businesses in NSW

Key topics

News

Buying products & services

New powers for NSW Fair Trading

28 November, 2018
The NSW Government is providing the Commissioner for NSW Fair Trading with a new power to issue a ‘consumer guarantee direction’.
Read more
Trades & businesses

Renew your motor vehicle trade certificate

16 November, 2018
Motor vehicle tradesperson certificates (MVTC) used to be for life but that's no longer the case. Since 2014, your certificate needs to be renewed every 3 years. This three-yearly
Read more
Buying products & services

New data available on the Complaints Register

01 November, 2018
Information on the latest monthly release of complaints data.
Read more

What's happening

Blind and curtain cords pose a strangulation hazard for children. Never place cots, beds, highchairs or playpens ne… twitter.com/i/web/status/1…

Baby bath aids are not safety devices. Make sure you buy a baby bath aid that carries the required safety warning.… twitter.com/i/web/status/1…

@GR_ComputRepair This again could be seen as potentially misleading or deceptive conduct if they are advertising st… twitter.com/i/web/status/1…

How to lodge a complaint with NSW Fair Trading (in Vietnamese language)

A 3 minute video in Vietnamese showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Mandarin language)

A 3 minute video in Mandarin showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Korean language)

A 3 minute video in Korean showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...