Protecting consumers, tradespeople and businesses in NSW

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News

Buying products & services

New powers for NSW Fair Trading

28 November, 2018
The NSW Government is providing the Commissioner for NSW Fair Trading with a new power to issue a ‘consumer guarantee direction’.
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Trades & businesses

Renew your motor vehicle trade certificate

16 November, 2018
Motor vehicle tradesperson certificates (MVTC) used to be for life but that's no longer the case. Since 2014, your certificate needs to be renewed every 3 years. This three-yearly
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Buying products & services

New data available on the Complaints Register

01 November, 2018
Information on the latest monthly release of complaints data.
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What's happening

@susanstevo Hi Sue, if you have tried to resolve the issue with the trader without success, you can lodge a complai… twitter.com/i/web/status/1…

Run an incorporated association in NSW? If your financial year ended 30 June 2018, you must hold your AGM before 31… twitter.com/i/web/status/1…

@maneeshkhullar Hi Maneesh, you may wish to speak with the Australian Financial Complaints Authority in relation to… twitter.com/i/web/status/1…

How to lodge a complaint with NSW Fair Trading (in Vietnamese language)

A 3 minute video in Vietnamese showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Mandarin language)

A 3 minute video in Mandarin showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Korean language)

A 3 minute video in Korean showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...