Protecting consumers, tradespeople and businesses in NSW

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News

Buying products & services

New short-term holiday letting regulations

17 July, 2018
The NSW Government has announced a new a regulatory framework to govern the short-term holiday letting industry.
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Buying products & services

New laws on ticket reselling

16 July, 2018
New ticket reselling laws started on 1 June 2018, which stop anyone from reselling a ticket to a NSW event for more than the original cost price, plus transaction costs.
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Buying products & services

Egg labelling

17 July, 2018
The Commonwealth Government has introduced an Information Standard under the Australian Consumer Law (ACL) for all egg producers when promoting or selling free range eggs.
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What's happening

Choose your care, use your rights. For tips and info on consumer rights in home care, see the ACCC's new guides at ow.ly/nKfv30kP6p4

Does your loved one receive government funded home care? The ACCC has released guides on consumer rights for home c… twitter.com/i/web/status/1…

RT @ASBFEO: Tax time is a prime time for cybercriminals to get their hands on your money or customer details! Here are some tips to help yo

Moving into a retirement village?

Moving into a retirement village? Our calculator makes it easier to work out the financial costs and to compare villages.

Sharing Economy – Advertising

A short video which focuses on advertising in the sharing economy and what a trader's responsibilities are in those situations.

Sharing Economy - Cancellations

A short video which focuses on situations in the sharing economy where cancellations can happen and what your rights are in those situations.