Protecting consumers, tradespeople and businesses in NSW

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Trades & businesses

Renew your motor vehicle trade certificate

16 November, 2018
Motor vehicle tradesperson certificates (MVTC) used to be for life but that's no longer the case. Since 2014, your certificate needs to be renewed every 3 years. This three-yearly
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Buying products & services

New powers for NSW Fair Trading

14 November, 2018
The NSW Government is providing the Commissioner for NSW Fair Trading with a new power to issue a ‘consumer guarantee direction’.
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Buying products & services

New data available on the Complaints Register

01 November, 2018
Information on the latest monthly release of complaints data.
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What's happening

Thinking of buying a trampoline for Christmas? Over 3,000 trampoline-related injuries are reported each year in Aus… twitter.com/i/web/status/1…

Your motor vehicle tradesperson certificate is no longer valid forever. From 2014, they need to be renewed every 3… twitter.com/i/web/status/1…

How to lodge a complaint with NSW Fair Trading (in Vietnamese language)

A 3 minute video in Vietnamese showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Mandarin language)

A 3 minute video in Mandarin showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Korean language)

A 3 minute video in Korean showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...