Protecting consumers, tradespeople and businesses in NSW

Key topics

News

Buying products & services

New powers for NSW Fair Trading

28 November, 2018
The NSW Government is providing the Commissioner for NSW Fair Trading with a new power to issue a ‘consumer guarantee direction’.
Read more
Trades & businesses

Renew your motor vehicle trade certificate

16 November, 2018
Motor vehicle tradesperson certificates (MVTC) used to be for life but that's no longer the case. Since 2014, your certificate needs to be renewed every 3 years. This three-yearly
Read more
Buying products & services

New data available on the Complaints Register

01 November, 2018
Information on the latest monthly release of complaints data.
Read more

What's happening

@GR_ComputRepair When a business advertises products for sale they can’t mislead consumers about the price, value… twitter.com/i/web/status/1…

@susanstevo In this instance it may be best for you to lodge a complaint with Fair Trading online at… twitter.com/i/web/status/1…

@damochambo When a business advertises they can’t mislead consumers about the the goods or services they are provi… twitter.com/i/web/status/1…

How to lodge a complaint with NSW Fair Trading (in Vietnamese language)

A 3 minute video in Vietnamese showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Mandarin language)

A 3 minute video in Mandarin showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Korean language)

A 3 minute video in Korean showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...