Protecting consumers, tradespeople and businesses in NSW

Key topics

News

Housing & Property

Opal Tower – Information for residents and landlords

05 January, 2019
Your rights and responsibilities following the Opal Tower evacuations
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Buying products & services

New powers for NSW Fair Trading

28 December, 2018
The NSW Government is providing the Commissioner for NSW Fair Trading with a new power to issue a ‘consumer guarantee direction’.
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Fair Trading warns consumers about storm damage

24 December, 2018
A warning that storms which cause significant damage are often followed by scammers who try to take advantage of vulnerable consumers.
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What's happening

@rewbs Hi Robin, the December 2018 complaints register is due to be published after the all of the data is collated… twitter.com/i/web/status/1…

@makq_makq Hi there, if you are unable to resolve your complaint with Telstra you might want to consider contacting… twitter.com/i/web/status/1…

@skelly041 Hi Stuart, please let us know what the nature of your query is so we can direct you appropriately? Thank you

How to lodge a complaint with NSW Fair Trading (in Vietnamese language)

A 3 minute video in Vietnamese showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Mandarin language)

A 3 minute video in Mandarin showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Korean language)

A 3 minute video in Korean showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...