Protecting consumers, tradespeople and businesses in NSW

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News

Trades & businesses

Renew your motor vehicle trade certificate

16 November, 2018
Motor vehicle tradesperson certificates (MVTC) used to be for life but that's no longer the case. Since 2014, your certificate needs to be renewed every 3 years. This three-yearly
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Buying products & services

New powers for NSW Fair Trading

14 November, 2018
The NSW Government is providing the Commissioner for NSW Fair Trading with a new power to issue a ‘consumer guarantee direction’.
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Buying products & services

New data available on the Complaints Register

01 November, 2018
Information on the latest monthly release of complaints data.
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What's happening

On average one child dies from drowning in a portable pool every year in Australia. We’re launching our… twitter.com/i/web/status/1…

@A_L_L_A_N_D Hi, it would be best if you could call us on 13 32 20 so we can talk through your specific situation a… twitter.com/i/web/status/1…

@110luk @110luk Hi Luke, if you have tried to resolve the issue with the trader without success, you can lodge a co… twitter.com/i/web/status/1…

How to lodge a complaint with NSW Fair Trading (in Vietnamese language)

A 3 minute video in Vietnamese showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Mandarin language)

A 3 minute video in Mandarin showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...

How to lodge a complaint with NSW Fair Trading (in Korean language)

A 3 minute video in Korean showing situations how you can file a complaint with Fair Trading: - online using the Fair Trading website - in writing (using Fair ...