Change of operator

If the operator of a retirement village changes, the rights and obligations for the residents remain the same.

If the new operator wants to be involved in the management or control of the village, they must hold a meeting with the residents and any former occupants who still have entitlements under their contracts. The meeting must be held at least 28 days before they become the operator. At this meeting the potential operator must report on their:

  • financial ability to operate the village, and
  • plans for the future management of the village, including any proposed changes.

The residents and former occupants must be given at least seven days written notice of the meeting.

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