Stage 4: Rectifying defective building work

Correcting any defective work identified in the interim report is the responsibility of the developer, who will liaise with the builder. If the original builder is not available, the developer must arrange for another builder to do the work. The developer should review builder details in the Strata Hub. To change the builder details, the developer needs to:

• email [email protected] or
• log into the Strata Hub and complete the online form in the 'Help' section at the bottom of the left side panel.

Rectifying defective work can occur at any time after the building work is completed and should be completed before the final inspection starts.

If the builder needs to enter the affected lot and/or common property (e.g, apartment, including a balcony if relevant), they must give at least 14 days’ written notice to the owners corporation, the developer, the lot owner and the occupier. The builder may enter the lot only at a time that is reasonable, or at a time agreed with the owner or occupier. A person cannot unreasonably refuse access if the builder has given the required notice.

Contact us

During any stage of the process you can email us:

Strata Hub assist: [email protected]

SBBIS information at [email protected]