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Product safety

Warning over lead in Hashmi eyeliner

21 September, 2018
Information on the Hashmi eyeliner recall after testing of these products showed dangerous lead content.
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Associations & co-operatives

Reporting changes for associations registered as charities with the ACNC

10 September, 2018
Reporting changes for NSW incorporated associations registered as charities with the Australian Charities and Not-for-profits Commission (ACNC) start on 1 October 2018.
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30 August, 2018

Buying products & services

New data available on the Complaints Register

Electronic gadget retailers have dominated the July NSW Fair Trading Complaints Register, with a total of nine electronic companies featuring on the monthly list.

Kogan and Samsung took out the top two spots, with 42 and 33 complaints, followed by Harvey Norman with 31.

The complaints were mainly focused on poor quality products that weren’t up to scratch, and defective products that didn’t work properly.

Other electronic retailers to make this month’s list include Apple (17 complaints), JB Hi Fi (14), The Good Guys (14), LG Electronics (12), Ebay (10) and Grays Online (10).

Two Sydney travel agencies also appeared on the July Register, with city-based Goway Travel receiving 16 complaints, and Bankstown-based Monte Carlo Travel receiving 13 complaints. The complaints were largely related to people not getting refunds.

18 companies appeared on the July list, with a combined total of 314 complaints.

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