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30 August 2018

Buying products & services

New data available on the Complaints Register

The NSW Fair Trading Complaints Register has this month revealed that consumers are frustrated with traders in the travel industry with Qantas and Flight Centre appearing on the register for the month of September.

Qantas received 10 complaints and Flight Centre 13, relating to tourism or travel and loyalty programs.

The travel industry traders were joined by a wide variety of businesses who received 10 or more complaints throughout September, including suppliers of white goods, event and ticket retailers and real estate agencies.

Sydney-based business JP Office Workstations reappeared on this month’s list after receiving 12 complaints from consumers dissatisfied in their dealings with the trader.

A total of 297 complaints make up this month’s register.

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