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12 October, 2018
New strata mediation portal
Our new Strata Mediation Portal makes lodging an application for help with a strata dispute quicker and easier than ever.
If you are unable to resolve a strata dispute through discussion or through the owners corporation, you can apply through the portal for a mediator to help to resolve it.
Our mediation service is free and resolves over 65% of all strata disputes. It is available to anyone who lives in, owns or works in the strata sector or in a community scheme.
This service can assist you with many of the most common strata disputes including:
- keeping pets
- repairs and maintenance to common property
- car parking
- using common property.
In the past year, we received more than 1,800 applications for strata mediation services. Our experienced mediators are impartial and help parties reach a mutually beneficial agreement by taking part in an informal dispute resolution process.
To lodge an application for strata mediation via our new portal, visit applying for strata mediation.