NSW Fair Trading Roadmap 2019-2022

NSW Fair Trading today launched its Roadmap for 2019-2022, setting out the strategic approach and principles that will guide its annual priorities and activities.

The Roadmap includes a range of initiatives that will empower and protect consumers and ensure businesses comply with the many pieces of associated legislation that is administered by NSW Fair Trading as well as its commitment to achieving regulatory excellence.

With the vision of “Protecting consumers, tradespeople and businesses in NSW”, the Roadmap aims to address key consumer and trader harms across Australian Consumer Law, Property, Building and Construction, and Automotive sectors. Individual Sector Action Plans are being developed and will establish baseline data and outline specific activities and measures.

The Roadmap follows extensive collaboration and consultation with stakeholders and staff. The contribution to the development of the Roadmap ensures NSW Fair Trading has a comprehensive strategy that will guide the agency over the Roadmap period.