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Buying products & services

Buying goods and services through the NDIS

13 May, 2019
Tips to help you when purchasing good and services through the National Disability Insurance Scheme (NDIS).
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Housing & Property

Book in for our free retirement village forums

08 May, 2019
NSW Retirement Village Ambassador Kathryn Greiner AO will be conducting a series of free forums across the state. Book your spot now.
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21 December, 2018

Buying products & services

Updated Complaints Register Guidelines

As a result of the Complaints Register Guidelines review, the Guidelines have been updated, and from February 2019 Fair Trading will publish a more detailed Complaints Register with enhanced search functionality. The information on the Complaints Register will include the name of the business, the number of complaints against it, the location, a description of the product or service as well as a general description of the issue.

You can download a copy of the new Complaints Register Guidelines (PDF Size: 268kb) and read more about the review on the Complaints Register Guidelines Review webpage.

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