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Product safety

Infinity electrical cable safety recall

05 August, 2020
Infinity cables, imported by Infinity Cable Co Pty Ltd, were recalled nationally after they failed electrical safety standards due to poor quality plastic insulation coating.
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Associations & co-operatives

Reporting changes for associations registered as charities with the ACNC

10 September, 2018
Reporting changes for NSW incorporated associations registered as charities with the Australian Charities and Not-for-profits Commission (ACNC) start on 1 October 2018.
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21 December 2018

Buying products & services

Updated Complaints Register Guidelines

As a result of the Complaints Register Guidelines review, the Guidelines have been updated, and from February 2019 Fair Trading will publish a more detailed Complaints Register with enhanced search functionality. The information on the Complaints Register will include the name of the business, the number of complaints against it, the location, a description of the product or service as well as a general description of the issue.

You can download a copy of the new Complaints Register Guidelines (PDF Size: 268kb) and read more about the review on the Complaints Register Guidelines Review webpage.

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