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Trades & businesses

Have your say on Building Stronger Foundations

11 July, 2019
We are asking for comments on the reforms to the building and construction sector through the release of a discussion paper, Building Stronger Foundations.
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Housing & Property

Reforms supporting residents leaving a retirement village

11 July, 2019
We want to hear from retirement village residents and their families, operators and anyone involved with the NSW retirement village sector.
Read more

21 December, 2018

Buying products & services

Updated Complaints Register Guidelines

As a result of the Complaints Register Guidelines review, the Guidelines have been updated, and from February 2019 Fair Trading will publish a more detailed Complaints Register with enhanced search functionality. The information on the Complaints Register will include the name of the business, the number of complaints against it, the location, a description of the product or service as well as a general description of the issue.

You can download a copy of the new Complaints Register Guidelines (PDF Size: 268kb) and read more about the review on the Complaints Register Guidelines Review webpage.

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