All the information you need to get a licence or certificate in minor maintenance and cleaning. Use the menu on the right to find what you need.
You must have a licence before you do any residential building work in NSW, including minor maintenance and cleaning, valued at more than $5000 (incl GST) in labour and materials.
Minor maintenance and cleaning means non-structural maintenance (including minor repairs) or cleaning of existing works, structures or buildings.
To learn more about what is considered minor maintenance and cleaning see the definition in schedule 4 of the Home Building Regulation 2014.
Licence types
Minor maintenance and cleaning is Trade Work.
There are different types of licences available in NSW depending on whether you want to contract for another party or supervise work.
A contractor licence allows you to contract and advertise to do work. You can only do the types of work described on your licence card. Contractor licences can be issued to individuals and to companies and partnerships.
From 1 July 2020, you can apply for a 1, 3 or 5 year contractor licence.
A qualified supervisor certificate allows you to supervise and do the work described on your certificate. Qualified supervisor certificates are only issued to individuals. A qualified supervisor certificate does not allow you to contract for work.
From 1 July 2020, you can apply to have a Qualified Supervisor Certificate issued for 1, 3 or 5 years.
An endorsed contractor licence is issued to individuals who apply for a contractor licence and who also have the qualifications and experience needed to be a qualified supervisor. Endorsed contractor licence cards have ‘contractor licence (Q)’ printed on them to show they are also equivalent to a Qualified Supervisor Certificate.
Apply for a licence or certificate
This information is for individuals. See information for companies and partnerships.
Once you know what licence type you want, and you have checked you have the right qualifications, you can apply for a licence or certificate.
How to apply
You must lodge your application and payment in person at a Service NSW centre.
What you need
Forms you will need:
- application form - individual
- application checklist – individual
- additional details form/s (if applicable)
You will also need:
- an original copy of your qualification/s, such as your certificate. See Qualifications for more information on what you need to have
- details of any past or current licences or certificates you hold
- details of your employment and experience
- details of any past compliance issues, insolvency matters, or criminal offences (if applicable)
- one passport size photo
- proof of identify
- payment
The application form and checklist have more information about each of these items.
You can also ask at your nearest Service NSW centre for these forms.
Vary your licence or certificate
The information on this page is for individuals. See information for companies and partnerships.
Add a category to your licence or certificate
If you gain more qualifications that allow you to do more types of work, such as other building work, trade work or specialist work, you can apply to add a category to your individual contractor’s licence and/or your qualified supervisor’s certificate.
How to apply
You must lodge your application in person at a Service NSW centre.
What you need
Forms you will need:
- application form – individual
- the relevant application checklist:
- additional details form/s (if applicable)
You will also need:
- details of past or current licences or certificates you hold
- an original copy of your qualification/s, such as your certificate. See Qualifications for more information on what you need to have
- details of your employment and experience
- details of any past compliance issues, insolvency matters, or criminal offences (if applicable)
- one passport size photo
- proof of identify
- payment
The application form and checklists have more information about each of these items.
You can also ask at your nearest Service NSW centre for these forms.
Change a condition on your licence
Your licence or certificate allows you to do and/or supervise the work described on your licence card, subject to any specified conditions.
These conditions may be imposed to limit the scope of work you are able to do, or to place other requirements on the licence or certificate holder.
They may be as a result mutual recognition processes, disciplinary action, bankruptcy, external administration or other factors.
If circumstances change, and this affects your ability to do the work described on your licence card, you must let us know within seven days.
If you wish to have your licence or certificate updated to remove limitations on your category of work, you will need to make an application to vary your licence or certificate.
Refer to the 'Add a category to your licence or certificate' section above.
Qualifications needed
To get a licence or certificate to do minor maintenance and cleaning, you must complete one of the qualification pathways listed below.
To find organisations that deliver nationally recognised training, go to training.gov.au and search via the course code or name.
If you are currently an apprentice or trainee, you cannot apply for a licence or certificate.
You must apply as soon as you finish your apprenticeship or traineeship to be able to keep working.
If you hold a licence from interstate or New Zealand, and want to work in NSW, see Mutual Recognition.
If you trained overseas, see Overseas Trained Applicants.
Note: The minor maintenance and cleaning category must have at least one of the following endorsements included on the licence.
When you apply for a licence or certificate, you must make sure you give us your statement of attainment from your training institution showing you have completed the units listed below to be able to get the endorsement you are applying for.
If you complete a Certificate without doing these units, you will not qualify.
Qualifications:
Pressure washing / graffiti removal / brick cleaning work
Complete:
1. CPC10111 Certificate I in Construction including the following electives and additional units:
- (a) CPCCCM2004A Handle construction materials, and
- (b) CPCCCM1011A Undertake basic estimation and costing, and
- (c) CPCCPD3029A Remove graffiti and apply protective coatings
OR
2. CPC10108 Certificate I in General Construction, including the following electives and additional units:
- (a) CPCCCM2004A Handle construction materials, and
- (b) CPCCCM1001A Undertake basic estimation and costing, and
- (c) CPCCPD3009A Remove graffiti and apply protective coatings
OR
3. BCG10103 Certificate I in General Construction including the following electives and additional units:
- (a) BCGVE1001B Handle construction materials; and
- (b) BCGVE1002B Undertake a basic construction project; and
- (c) BCGVE1004B Undertake basic estimation and costing; and
- (d) BCGPD3009B Remove graffiti and apply protective coatings;
OR
4. BCG10198 Certificate I in Construction TAFE course #1206.
Repair, resurfacing or application of a protective coating to bathroom tiles, baths etc
Complete:
1. CPC10111 Certificate I in Construction including the following electives and additional units:
- CPCCCM2004A Handle construction materials, and
- CPCCCM1011A Undertake basic estimation and costing; and
- either
- CPCCPD3030A/ CPCCPD3030B Apply protective paint coating systems
or - CPCCWF3004A Repair wall and floor tiles
- CPCCPD3030A/ CPCCPD3030B Apply protective paint coating systems
OR
2. CPC10108 Certificate I in General Construction, including the following electives and additional units:
- CPCCCM2004A Handle construction materials, and
- CPCCCM1001A Undertake basic estimation and costing; and
- either
- CPCCPD3010A Apply protective paint coating systems
or - CPCCWF3004A Repair wall and floor tiles
- CPCCPD3010A Apply protective paint coating systems
OR
3. BCG10103 Certificate I in General Construction including the following electives and additional units:
- BCGVE1001B Handle construction materials, and
- BCGVE1002B Undertake a basic construction project, and
- BCGVE1004B Undertake basic estimation and costing; and
- either:
- BCGPD3010B Apply protective paint coating systems
- or
- BCGWF3004B Repair wall and floor tiles;
OR
4. MSM30216 / MSA30309 Certificate III in Surface Preparation and Coating Application
OR
5. BCG10198 Certificate I in Construction TAFE course #1206.
Non-structural repair work
Complete:
1. CPC10111 Certificate I in Construction including the following electives and additional units:
- CPCCCM2004A Handle construction materials, and
- CPCCCM1011A Undertake basic estimation and costing, and
- CPCCPD2013A Remove and replace doors and door and window components
OR
2. CPC10108 Certificate I in General Construction, including the following electives and additional units:
- CPCCCM2004A Handle construction materials, and
- CPCCCM1001A Undertake basic estimation and costing, and
- CPCCPD2003A Remove and replace doors and door and window components
OR
3. BCG10103 Certificate I in General Construction including the following electives and additional units:
- BCGVE1001B Handle construction materials, and
- BCGVE1002B Undertake a basic construction project, and
- BCGVE1004B Undertake basic estimation and costing, and
- BCGCA2001B Handle carpentry materials, and
- BCGCA2002B Use carpentry tools and equipment, and
- BCGPD2003B Remove and replace doors and door and window furniture
OR
4. BCG10198 Certificate I in Construction TAFE course #1206.
Previous licence or supervisor certificate holders
You do not need to show your qualifications if:
1) You have ever held an endorsed contractor licence or qualified supervisor certificate in minor maintenance and cleaning with one of the endorsements listed above. If you apply for a new endorsed contractor licence or qualified supervisor certificate, we will accept your previous licence or certificate in place of the current qualification requirements.
2) You have held an endorsed contractor licence or qualified supervisor certificate in minor maintenance and cleaning in the last five years that had restrictions or conditions (not including the endorsements listed above). We will assess your application and reissue you a licence or certificate that reflects the scope of work that your licence or certificate covered. This may include some conditions or restrictions.
Renew or restore a licence or certificate
This information is for individuals. See information for companies and partnerships.
We will send you a renewal form in the mail several weeks before your licence or certificate is due to expire.
How to renew
You can use the details on the renewal form to renew your licence online at Service NSW. You can also renew in person at your nearest Service NSW centre.
What you need
- your licence number
- renewal form
- payment
- additional details form/s (if applicable)
- details of any past compliance issues, insolvency matters, or criminal offences (if applicable)
- details of change of any circumstances to the licence or certificate
If we approve your application, we will post your new licence to you. Read reasons why an application may not be approved.
If your licence is going to expire soon and you have not gotten your renewal form, contact us on 13 32 20. It is your responsibility to renew your licence on time.
Late renewals
If you don't renew on time and your licence expires, you will have to apply to have your licence restored and pay a restoration fee.
There is a uniform period of 3 months in which you can apply to have your expired licence restored.
Visit Licence Restoration Fees for more information.
You can use the details on your renewal form to apply to restore your licence at a Service NSW centre.
Restoration fees
Find out what fees apply for 2020-2021 on our Home Building fees page.
Our assessment process
Once we have your completed application form, supporting documents, and fee payment, we will assess your application.
If your application for a new, renewed, updated or replacement licence is approved, we will send you a licence card.
Sometimes we do not approve applications. Reasons for this can include:
- you have not met the qualification or experience requirements
- you failed to provide details requested by Fair Trading
- you have been disqualified from holding a licence
- you owe money to Fair Trading as a result of a judgement
- you hold a provisional licence or certificate
- you are an apprentice or trainee
- you have not complied or are unable to comply with insurance requirements
- you are bankrupt or were bankrupt within three years before the date of the application
- you are or were a director or a person concerned in the management of a company:
- that is or was the subject of a winding up order or
- for which a controller or administrator has been appointed or
- when a controller or administrator was appointed (within three years prior to your application for licence). This includes where you stop being a director or a person concerned in the management of a company within 12 months prior to the external administration.
- you are subject to an unsatisfied tribunal order
- you have had an unreasonable number of:
- complaints
- penalty notices
- formal cautions
- paid insurance claims
- you used false information in your application
- a close associate (who is not a fit and proper person to hold a licence) has significant influence over you or the operation and management of your business
- you are considered to be an unfit or improper person to hold a licence or certificate.
It is an offence to make a false statement or leave out information when applying for a licence. If it is found that your licence has been issued on misleading grounds, you may be prosecuted and your licence may be cancelled.
If we refuse your application, only part of the fee may be refunded, the rest is to cover processing costs.
Update your licence details
This information is for individuals. See information for companies and partnerships.
If you change your name, address or other contact details, you must let us know within seven days.
Update your address, phone number or email address
How to update
You can update your details online at Service NSW. Your current email address and mobile phone number needs to be registered with Fair Trading to be able to update online.
You can also update your details in person at a Service NSW centre.
What you need
- your licence number
- your new contact details
- completed notification of change of address form (only needed by individuals who want to update their details in person at a Service NSW centre rather than online).
Update your name
How to update
You must lodge your application in person at a Service NSW centre.
What you need
- your licence number
- your name change document, such as a marriage certificate or change of name certificate (original copy to be viewed and verified at Service NSW)
- completed change of name and use of other names or aliases form
Replace a licence
If your licence or certificate has been damaged, lost or stolen, you can order a replacement at a Service NSW centre.
What to do
You must lodge your application form and payment in person at a Service NSW centre.
What you need
- completed application for duplicate licence, certificate or permit form
- your personal and licence details
- your payment
Interstate and New Zealand licences
If you have a licence from interstate or New Zealand, and want to apply to work in NSW, see Mutual Recognition.
Insurance requirements
If you are a licensed builder or tradesperson in NSW, you need to get home building compensation (HBC) cover for each home building project over $20,000 including GST.
HBC cover, which used to be called ‘home warranty insurance’, protects homeowners as a last resort if you cannot complete building work or fix defects.
Visit the State Insurance Regulatory Authority's website for more information.
Insolvency matters
Current bankruptcy and external administration
If you are applying for a licence and are currently bankrupt or the director of a company that is under external administration (other than external administration resulting from a member's voluntary winding up of the body corporate), a contractor’s licence may be granted with the condition 'contracts not to exceed $20,000 in value'.
Bankruptcy or external administration within three years
If you are applying for a licence and have been discharged from bankruptcy or were previously a director of a company in external administration (other than external administration resulting from a member's voluntary winding up of the body corporate), and if we grant you a contractor licence, it may come with the condition:
- contracts not to exceed $20,000 in value or
- contracts not to exceed $20,000 in value, except for subcontract to licensed contractor.
Cancelled or suspended licences
Your licence or certificate can be cancelled or suspended if you:
- become involved in unlawful activity
- get a licence by misrepresentation or fraudulent means
- become bankrupt or subject to a winding up order
Also, if the holder of a company or partnership licence goes more than 30 days without an acceptable nominated supervisor, without prior consent from Fair Trading, the licence will be cancelled.
If your licence is cancelled, we will not refund any of the fees paid.
Immediate action required
If your licence or certificate has been cancelled or suspended you must immediately:
- stop all business activity that relates to the licence or certificate
- remove any sign or advertisement which indicates the conduct of business activity that relates to the licence or certificate
- return the licence or certificate to NSW Fair Trading by mail or at a Service NSW centre.
You should also let your clients know, either verbally or in writing, that your licence has been cancelled or suspended and you are unable to complete any unfinalised work.
Automatic licence suspension
Your licence will be automatically suspended if you do not comply with an order by a court or the NSW Civil or Administrative Tribunal (NCAT) to pay money for a building claim. Read more.