Tenants advice and advocacy program

The Tenants’ Advice and Advocacy Program (TAAP) provides funding to non-profit organisations to provide information, community education, advice and advocacy services to public and private tenants in NSW. NSW Fair Trading is responsible for the administration of residential tenancy and parks legislation and TAAP assists the Government to achieve its consumer protection and social justice policy objectives through the ‘direct service’ provision of information, dispute resolution services and advocacy on behalf of tenants. In addition, TAAP provides a range of specialist ‘resource’ services and community engagement activities. The services provided by TAAP provide a particular focus for vulnerable and/or social housing tenants.

Key dates

The current funding period is from 1 October 2019 until 30 June 2022. The program is funded triennially and is closed for applications.

Who can apply?

Incorporated not-for-profit organisations (including cooperatives) for the operation of tenancy advice and advocacy services to residential tenants throughout New South Wales.

$11.9 million each year is currently available under this program. Funding under the Program is fully allocated.

Currently funded services

Download the TAAP Services Funded under Grants Program (PDF, 169.93 KB).

Want more information?

Download the TAAP Program Guidelines 2019 - 2022 (PDF, 342.54 KB)

For tenancy related matters, please visit the Tenant's Union of NSW and select Contact Us for the service operating in your area.

For enquiries about NSW Fair Trading's community grants programs only, email grants@customerservice.nsw.gov.au.

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