Guarantees, contracts and warranties
Your rights when buying products and services, plus when and how guarantees, contracts and warranties apply.
Repairs, replacements and refunds
When you’re entitled to a repair, replacement or refund.
Information on advertising in NSW and what you can do when something isn’t right.
Information about your rights when you are buying products.
Information to help you when buying different types of services.
Ways to pay
Information on different ways you can pay for products and services.
Ways to shop
Information on different ways you can shop to buy products and services.
Product and service safety
Product safety and recalls, with advice on electrical and gas safety, children’s toys and more.
Scams and cybercrime
Types of scams and cybercrime, how to report them, getting help and tips to stay safe.