Continuing Professional Development (CPD) requirements

If you're a property agent who holds a class 1 licence, class 2 licence or a certificate of registration, you must complete the CPD specified for your licence or certificate category each year.

Key information

  • In the 2025-26 CPD year (1 July 2025 to 30 June 2026),  licensed agents must complete all compulsory topics relevant to their licence category and area of practice.
  • Class 1 licence holders will be required to attend a NSW Fair Trading accredited forum in addition to their core hours.
  • Failure to comply with your CPD requirements may result in the suspension or cancellation of your licence or certificate.

Your 2025 – 2026 CPD requirements

The CPD year for all licence and certificate holders starts on 1 July each year and ends on 30 June the following year.

Licensed agents must complete all compulsory topics relevant to their category of licence and area of practice.

Compulsory topics must be delivered by a training provider approved by the Strata and Property Services Commissioner. The list of approved providers is available below.

Compulsory topics must be delivered in:

  • a face-to-face interactive training environment (maximum 40 attendees), or
  • an interactive webinar (maximum 25 attendees), and
  • include an assessment activity.

Unlike previous years, you are no longer able to complete CPD by online self-paced training.

Class 1 agents have an additional requirement to spend a minimum of five hours attending a NSW Fair Trading accredited event.

Licensees-in-charge must have all CPD training detailed in the training plan for the agency, and this may be made up of topics most relevant to you.

Real Estate

Agents that hold a Real Estate category licence and are Residential Real Estate Salespeople, Buyers Agents and Residential Property Managers, must complete:

  • a minimum of 7 hours’ interactive training delivered by an approved provider covering 4 compulsory CPD topics.

Agents that hold a Real Estate category of licence and are Short-term Residential Property Managers must complete:

  • a minimum of 4 hours’ interactive training delivered by an approved provider covering 3 compulsory CPD topics.

Agents that hold a Real Estate category of licence and are a Commercial Real Estate Agent or a Business Broker must complete:

  • a minimum of 5 hours’ interactive training delivered by an approved provider covering 4 compulsory CPD topics.

All class 1 agents are also required to spend a minimum of five hours attending a NSW Fair Trading- accredited event.

Strata

Agents who hold a Strata category of licence must complete:

  • a minimum of 4 hours’ interactive training delivered by an approved provider covering 3 compulsory CPD topics, and
  • a minimum of 1 hour completing the mandatory additional online TAFE module on disclosures and fiduciary duty.

All class 1 agents are also required to spend a minimum of five hours attending a NSW Fair Trading accredited event.

Stock and Station

Agents who hold a Stock and Station category of licence must complete:

  • a minimum of 5 hours’ interactive training delivered by an approved provider covering 4 compulsory CPD topics.

All class 1 agents are also required to spend a minimum of five hours attending a NSW Fair Trading accredited event.

Dual licence holders

Real estate and strata

If you hold a dual licence in both real estate and strata and you are a residential real estate salesperson, buyers agent or property manager, you need to complete:

  • a minimum of 7 hours’ interactive training delivered by an approved provider covering 4 compulsory real estate CPD topics,
  • a minimum of 4 hours’ interactive training delivered by an approved provider covering 3 compulsory strata CPD topics, and
  • a minimum of 1 hour completing the mandatory additional online TAFE module on disclosures and fiduciary duty.

All class 1 agents are also required to spend a minimum of five hours attending a NSW Fair Trading accredited event.

If you hold a dual licence in both real estate and strata and you are a short-term residential property manager, you need to complete:

  • a minimum of 4 hours’ interactive training delivered by an approved provider covering 3 compulsory short-term residential property management CPD topics,
  • a minimum of 4 hours’ interactive training delivered by an approved provider covering 3 compulsory strata CPD topics, and
  • a minimum of 1 hour completing the mandatory additional online TAFE module on disclosures and fiduciary duty.

All class 1 agents are also required to spend a minimum of five hours attending a NSW Fair Trading accredited event.

If you hold a dual licence in both real estate and strata and you are a commercial real estate agent or business broker, you need to complete:

  • a minimum of 5 hours’ interactive training delivered by an approved provider covering 4 compulsory commercial real estate or business broker CPD topics,
  • a minimum of 4 hours’ interactive training delivered by an approved provider covering 3 compulsory strata CPD topics, and
  • a minimum of 1 hour completing the mandatory additional online TAFE module on disclosures and fiduciary duty.

All class 1 agents are also required to spend a minimum of five hours attending a NSW Fair Trading- accredited event.

Compulsory CPD topics that are the same for both categories only need to be completed once, and completion counts towards your compulsory topics for both licence categories.

Real estate and stock and station

If you hold a dual licence in both real estate and stock and station and you are a residential real estate salesperson, buyers agent or property manager, you need to complete:

  • a minimum of 7 hours’ interactive training delivered by an approved provider covering 4 compulsory real estate CPD topics, and
  • a minimum of 5 hours’ interactive training delivered by an approved provider covering 4 compulsory stock and station CPD topics.

All class 1 agents are also required to spend a minimum of five hours attending a NSW Fair Trading accredited event.

If you hold a dual licence in both real estate and stock and station and you are a short-term residential property manager, you need to complete:

  • a minimum of 4 hours’ interactive training delivered by an approved provider covering 3 compulsory short-term residential property management CPD topics, and
  • a minimum of 5 hours’ interactive training delivered by an approved provider covering 4 compulsory stock and station CPD topics.

All class 1 agents are also required to spend a minimum of five hours attending a NSW Fair Trading accredited event.

If you hold a dual licence in both real estate and strata and you are a commercial real estate agent or business broker, you need to complete:

  • a minimum of 5 hours’ interactive training delivered by an approved provider covering 4 compulsory commercial real estate or business broker CPD topics, and
  • a minimum of 5 hours’ interactive training delivered by an approved provider covering 4 compulsory stock and station CPD topics.

All class 1 agents are also required to spend a minimum of five hours attending a NSW Fair Trading accredited event.

Compulsory CPD topics that are the same for both categories only need to be completed once, and completion counts towards your compulsory topics for both licence categories.

Assistant Agent - Real Estate

Certificate of registration holders as an assistant real estate agent must complete at least 3 units each CPD year from a valid Certificate IV qualification that is required for the issue of a Class 2 Agent licence in Real Estate (with or without restrictions).

Assistant agents can complete any of the units from their Certificate IV qualification.

Assistant Agent - Strata Management

Certificate of registration holders as an assistant strata managing agent must complete at least 3 units each CPD year from a valid Certificate IV qualification that is required for the issue of a Class 2 Agent licence in Strata Management.

Assistant agents can complete any of the units from their Certificate IV qualification.

Assistant Agent - Stock and Station

Certificate of registration holders as an assistant stock and station agent must complete at least 3 units each CPD year from a valid Certificate IV qualification that is required for the issue of a Class 2 Agent licence in Stock and Station.

Assistant agents can complete any of the units from their Certificate IV qualification.

Assistant Stock and Station Agents (Livestock only condition)

There are no CPD requirements for holders of an Assistant Agent in Stock and Station who have a condition imposed on their certificate restricting them to act as agents for the sale of livestock only.

Carry over of CPD from past years

You cannot carry-over of CPD from one year to the next for most licences, except Assistant Agents.

As Assistant Agents must complete units from their related Certificate IV qualification, units completed since the certificate holder’s last renewal can be carried forward.

Records you need to keep

Licence and certificate holders must retain their own records of  all CPD they complete. It is the licence or certificate holders responsibility to ensure they meet their mandatory CPD requirements every year.

Certificate of registration holders must retain the statement of attainment issued by a registered training organisation for each unit completed from the relevant Certificate IV for their area of practice.

Licence holders (class 1 and class 2) must retain all records for 3 years.

Certificate of registration holders must retain all records for 4 years.

Licence and certificate holders must provide evidence to NSW Fair Trading that they have completed the required CPD topics.

Exemptions

No exemptions will be granted to individuals who fail to complete the required CPD within the allocated period.

A licence or certificate of registration commences within 90 days of the expiry of the CPD period.

Holders of a licence or certificate of registration who have:

  • applied for and received a licence or certificate of registration or,
  • restored or reactivated a licence or certificate of registration that has been expired since the commencement of the allocated CPD period,

are exempt from completing CPD if the licence or certificate of registration commenced less than 90 days before the end of the CPD year.

This exemption is applied automatically, holders are not required to apply for the exemption.

Note: This exemption does not apply to a licence or certificate of registration that is recommenced following a period of suspension or cancellation where a condition has been applied under the Act requiring the holder to complete specified CPD.

A certificate of registration commences within 3 to 9 months of the expiry of the CPD period

Certificate of registration holders who:

  • applied and received a certificate of registration or,
  • restored or reactivated a licence or certificate of registration that has been expired since the commencement of the allocated CPD period,

are required to complete a minimum of one unit of competency from that year, from a valid Certificate IV qualification that is required for the issue of a Class 2 Agent licence.

Compulsory topics

Residential Real Estate Salespeople and Buyers Agents

  1. Privacy Law Reforms
  2. Mitigating risk and managing psychosocial hazards in the workplace
  3. Anti-Money Laundering and Counter-Terrorism Financing
  4. Residential tenancy reforms (must be delivered face to face for a minimum of 3 hours).

Residential Property Managers

  1. Privacy Law Reforms
  2. Mitigating risk and managing psychosocial hazards in the workplace
  3. Navigating NCAT
  4. Residential tenancies reforms (must be delivered face to face for a minimum of 3 hours).

Strata Managing Agents

  1. Mitigating risk and managing psychosocial hazards in the workplace
  2. Regulatory change in strata 2025
  3. Contracts and contracting
  4. Prescribed course – Commissions, disclosures and fiduciary duty (online course being developed by NSW Fair Trading. All Strata Managing Agents are required to complete the course by 30 June 2026 and will be notified when this course is available.

Stock and Station Agents

  1. Privacy Law Reforms
  2. Mitigating risk and managing psychosocial hazards in the workplace
  3. Anti-Money Laundering and Counter-Terrorism Financing
  4. Biosecurity, Disease Preparedness and Incident Response.

Business Brokers

  1. Anti-Money Laundering and Counter-Terrorism Financing
  2. Mitigating risk and managing psychosocial hazards in the workplace
  3. Managing the Business Sale Process
  4. Business Profiles and Information Memorandums.

Short-term Residential Property Managers

  1. Mitigating risk and managing psychosocial hazards in the workplace
  2. Regulatory framework including NSW Fair Trading Code of Conduct for Short-term Rental Accommodation Industry
  3. Regulatory change in strata 2025.

Commercial Real Estate Agents

  1. Privacy Law Reforms
  2. Mitigating risk and managing psychosocial hazards in the workplace
  3. Anti-Money Laundering and Counter-Terrorism Financing
  4. Retail and Commercial Leasing (including Heads of Agreement).

New mandatory commissions, disclosures and fiduciary duty 2025 - 2026 CPD course

A new mandatory commissions, disclosures and fiduciary duty course is being developed by NSW Fair Trading. The mandatory course forms part of the CPD requirements for all licensed agents in strata management.

More information will be provided when the course is available for enrolment.


List of approved providers for the 2025 - 2026 CPD year

The approved providers for the 2025 - 2026 CPD year are published below. Only approved providers may deliver compulsory learning topics.

Industry associations 

The following organisations are recognised as an industry association for the purpose of being an approved provider.

Australian Institute of Business Brokers

Website: aibb.org.au
Email: info@aibb.org.au
Phone: 1300 796 667

Australian Livestock and Property Agents Association Limited

Email: admin@alpa.net.au
Phone: 02 9262 6633

Strata Community Association (NSW)

Website: nsw.strata.community
Email: education.nsw@strata.community
Phone: 02 9492 8200

The Real Estate Institute of the ACT trading as REI ACT

Training subcontracted to Real Mastery
Website: reiact.com.au
Email: admin@reiact.com.au
Phone: 0499 881 168

The Real Estate Institute of New South Wales Limited

Website: reinsw.com.au
Email: training@reinsw.com.au
Phone: 02 9264 2343

Organisations approved by the Strata and Property Services Commissioner

The following organisations have been approved by the Strata and Property Services Commissioner to deliver compulsory learning topics between 1 July 2024 and 30 June 2025 under the Property and Stock Agents Act 2002.

Archer Institute Pty Ltd

Website: archer.edu.au
Email: office@archer.edu.au
Phone: 1800 069 273 / 0408 403 127

Aspect Legal Pty Ltd

Website: aspectlegal.com.au/
Email: webinars@aspectlegal.com.au
Phone: 1300 859 965

Australian College of Professionals Pty Ltd

Website: acop.edu.au
Email: enquiries@acop.edu.au
Phone: 1300 884 810

Australian Professional Education Institute Pty Ltd trading as Sydney Institute of Interpreting and Translating (SIIT)

Website: siit.nsw.edu.au
Email: info@siit.nsw.edu.au
Phone: 02 9283 5759 / 0403 228 730

Australian Salesmasters Training Co

Website: thesalesmasters.com.au
Email: info@astc.edu.au
Phone: 02 9700 9333 / 0413 493 955

Brian Cannan Auctions Pty Ltd trading as Think Real Estate

Website: thinkrealestate.net.au
Email: cpd@thinkrealestate.net.au
Phone: 02 9587 5277

C4urself Training Pty Ltd trading as Unique Training Providers

Website: uniquetrainingproviders.com.au
Email: info@uniquetrainingproviders.com.au
Phone: 02 4872 1495

Chambers Russell Pty Ltd trading as Chambers Russell Lawyers

Website: chambersrussell.com.au
Email: schambers@chambersrussell.com.au
Phone: 02 8248 2801 / 0438 139 950

Complete Qualifications  Pty Ltd

Website: cq.edu.au
Email: info@cq.edu.au
Phone: 0434 431 000

CPD Collective

Website: cpdcollective.au
Email: nerida@cpdc.com.au
Phone: 0458 475 888

Daniel Irvine trading as Irvine Real Estate Training (IRET)

Email: danielirvine53@gmail.com
Phone: 0418 861 530

Edutive Pty Ltd

Website: edutive.com.au
Email: info@edutive.com.au
Phone: 0415 488 202

Ferngood Pty Ltd trading as Academic Pavilion

Website: academicpavilion.edu.au
Email: academicpavilion@gmail.com
Phone: 0413 007 135

G & D Stanley Pty Ltd trading as Real Estate Consulting Solutions

Website: realestateconsultingsolutions.com
Email: cpd@denisestanley.com.au
Phone: 0402 644 465

Harcourts Queensland Pty Ltd trading as Harcourts Real Estate Training Centre

Website: realestatetrainingcentre.com
Email: help@realestatetrainingcentre.com
Phone: 1300 024 401 / 0416 686 740

Helen Rolfe trading as Complete Real Estate Services QLD

Website: completeres.com.au
Email: admin@completeres.com.au
Phone: 07 5539 4554

HRE Training Pty Ltd t/as Holiday Rental Experts

Website: holidayrentalexperts.com.au
Email: training@holidayrentalexperts.com.au
Phone: 0483 907 888

Industry Training Consultants

Website: itc.nsw.edu.au
Email: info@itc.nsw.edu.au
Phone: 0416 297 197

Macdonald Education Pty Ltd trading as The Australian Real Estate Training College

Website: realestatetraining.com.au
Email: retrain@realestatetraining.com.au
Phone: 02 9987 2322

National Education Services Pty Ltd

Website: nationaleducationservices.com.au
Email: team@nationaleducationservices.com.au
Phone: 02 8355 4999

Online Consultancy & Investments Pty Ltd trading as Real Estate Education and Training NSW

Training subcontracted to Compliance Education & Training Pty Ltd
Website: reet.net.au
Email: thamilton@reet.net.au
Phone: 02 8324 1407

Real Coach Pty Ltd

Website: realcoach.com.au
Email: info@realcoach.com.au
Phone: 1300 124 125

Real E-training Pty Ltd

Website: realetraining.com.au
Email: training@realetraining.com.au
Phone: 1300 454 661 / 0411 488 726

Real Estate Academy of Learning Pty Ltd

Website: realestateacademyoflearning.net
Email: admin@realestateacademyoflearning.net
Phone: 0411 590 785

Real Estate Training Academy Pty Ltd

Website: retac.com.au
Email: info@retac.com.au
Phone: 1300 073 822

Real Estate Training Solutions Pty Ltd

Website: rets.com.au
Email: admin@rets.com.au
Phone: 1300 850 980

Real Mastery Pty Ltd t/as Real Mastery Consulting

Website: realmastery.com.au
Email: clientcare@realmastery.com.au
Phone: 0431 635 292

Real Plus Services Pty Ltd

Website: realplus.com.au
Email: team@realplus.com.au
Phone: 02 8355 4999

Realtor Institute Pty Ltd trading as Realtor Institute

Website: realtorinstitute.edu.au
Email:  info@realtorinstitute.edu.au
Phone: 1800 841 775

RETSNSW Pty Ltd trading as Real Estate Training and Services NSW

Website: retsnsw.edu.au
Email: james@realestate-training.com.au
Phone: 02 8007 4544 / 0418 337 276

Smart Academy Pty Ltd trading as Business Leadership Institute Australia

Website: bli.edu.au
Email: tony@bli.edu.au
Phone: 0414 288 900

Technical and Further Education Commission trading as TAFE NSW

Website: tafensw.edu.au
Email: online enquiry form
Phone: 131 601

Train the Trainer and Assessor Pty Ltd

Website: businessleaders.edu.au
Email: info@trainthetrainer.edu.au
Phone: 0418 240 389

Training Agents Australia Pty Ltd trading as Under the Hammer

Website: uth.net.au
Email: training@underthehammer.net.au
Phone: 1800 220 969

Vertical Zone Pty Ltd t/as Vertical Training College

Email: verticalcollege@gmail.com
Phone: 0488 192 737

Your Strata Property Pty Ltd

Website: yourstrataproperty.com.au
Email: support@yourstrataproperty.com.au
Phone: 02 8262 6100


More information

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